24/7 Live Virtual Receptionists

Support your customers anywhere, anytime with our U.S-based, live virtual phone receptionist service. Professional call and chat reception for any business, any industry, any size.

Call Us: 1-800-645-2616Call Us: 1-800-645-2616
Call: 1-800-645-2616Call: 1-800-645-2616
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Stop missing important phone calls.

Our Virtual Receptionists are the perfect solution for your business’s call answering needs.

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Call Answering & Screening

Our virtual receptionists greet callers with a customized message and screens calls to ensure they’re directed to the right department or person.

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24/7 Customer Support

Providing answers to frequently asked questions and general information about your business.

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Live Call Routing

Routing your phone calls in real-time to the right person or department, ensuring quick and efficient responses.

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Scheduling & Reservations

Our receptionist service assists with your business’s scheduling, reservations, and appointment management needs.

Discover our solutions to your biggest challenges.

  • Missing Too Many Phone Calls
  • Overwhelmed During Peak Call Times or Seasons
  • Spending Too Much Time on Phone Calls
  • Customers Frustrated by Long Hold Times
  • Losing Business to Competitors Who Respond Faster
  • Lack of a Professional First Impression
Missed calls mean missed opportunities. Whether it is a potential customer looking for more information or an existing client needing assistance, every unanswered call is a lost chance to build trust and grow your business. With AnswerFirst’s virtual receptionist service, you never have to worry about missing an important call again.

Our receptionists are available 24/7, including nights, weekends, and holidays, ensuring every caller is greeted by a friendly, professional voice. Whether your business operates around the clock or simply needs after-hours support, our team is always ready to assist. We handle customer inquiries, take messages, and even transfer urgent calls directly to you, so you stay connected without being tied to the phone.
Sudden spikes in call volume can overwhelm your team, leading to long wait times, frustrated customers, and lost business. Whether your busy season is predictable or unexpected, our virtual receptionists provide seamless support to ensure every caller receives timely assistance. Our virtual telephone receptionist team can handle overflow calls when your in-house staff is stretched too thin, answering calls your team can’t get to and ensuring no customer is left waiting.

Whether you need temporary coverage during high-demand periods or ongoing backup support, our flexible solutions keep your business running smoothly. Instead of forcing customers to wait on hold or call back later, we provide prompt, professional service that enhances your reputation and customer satisfaction.
Answering calls is essential, but it can also be a major distraction. When business owners and employees are constantly interrupted by phone calls, it takes time away from high-priority tasks like growing the business, managing projects, or serving in-person customers. By outsourcing call handling to our virtual receptionist service, your team can focus on what they do best without sacrificing customer service.

Our virtual phone receptionists manage incoming calls, take messages, and provide basic customer support so your team can work more efficiently. Whether you need full call coverage or just assistance during busy hours, we give you your time back while ensuring your callers are always taken care of.
Nobody likes waiting on hold—especially when they need quick answers. Long wait times create frustration, damage customer relationships, and even drive customers to competitors who are more responsive. At AnswerFirst, we prioritize fast, professional service.

Our virtual telephone receptionists answer 90% of calls on the first ring, reducing wait times and ensuring customers feel valued from the moment they call. Instead of leaving callers stuck in a queue, we provide immediate assistance, take messages, or route calls as needed. With our support, you can eliminate long hold times and provide the quick, efficient service your customers expect.
Customers expect fast, responsive service—and if they don’t get it, they’ll move on. If your business is struggling to keep up with inquiries, you could be losing potential customers to competitors who respond more quickly. Our 24/7 virtual receptionist service ensures that every call is answered promptly, no matter when a customer reaches out.

Whether it’s a new lead requesting information or an existing client needing support, our virtual phone receptionists provide friendly, professional service that keeps customers engaged. By responding quickly to every inquiry, we help your business stand out and prevent lost opportunities due to slow response times.
First impressions matter. If a potential customer calls and reaches an unprofessional voicemail or a rushed employee who’s juggling multiple tasks, they may not feel confident in your business. With AnswerFirst’s virtual receptionist service, every call is answered by a highly trained professional who represents your business with warmth and expertise.

Our virtual receptionists follow customized call scripts tailored to your brand, ensuring consistent and professional interactions with every caller. Whether it’s answering questions, scheduling appointments, or directing calls, we make sure your business always puts its best foot forward.

Missed calls mean missed opportunities. Whether it is a potential customer looking for more information or an existing client needing assistance, every unanswered call is a lost chance to build trust and grow your business. With AnswerFirst’s virtual receptionist service, you never have to worry about missing an important call again.

Our receptionists are available 24/7, including nights, weekends, and holidays, ensuring every caller is greeted by a friendly, professional voice. Whether your business operates around the clock or simply needs after-hours support, our team is always ready to assist. We handle customer inquiries, take messages, and even transfer urgent calls directly to you, so you stay connected without being tied to the phone.

Sudden spikes in call volume can overwhelm your team, leading to long wait times, frustrated customers, and lost business. Whether your busy season is predictable or unexpected, our virtual receptionists provide seamless support to ensure every caller receives timely assistance. Our virtual telephone receptionist team can handle overflow calls when your in-house staff is stretched too thin, answering calls your team can’t get to and ensuring no customer is left waiting.

Whether you need temporary coverage during high-demand periods or ongoing backup support, our flexible solutions keep your business running smoothly. Instead of forcing customers to wait on hold or call back later, we provide prompt, professional service that enhances your reputation and customer satisfaction.

Answering calls is essential, but it can also be a major distraction. When business owners and employees are constantly interrupted by phone calls, it takes time away from high-priority tasks like growing the business, managing projects, or serving in-person customers. By outsourcing call handling to our virtual receptionist service, your team can focus on what they do best without sacrificing customer service.

Our virtual phone receptionists manage incoming calls, take messages, and provide basic customer support so your team can work more efficiently. Whether you need full call coverage or just assistance during busy hours, we give you your time back while ensuring your callers are always taken care of.

Nobody likes waiting on hold—especially when they need quick answers. Long wait times create frustration, damage customer relationships, and even drive customers to competitors who are more responsive. At AnswerFirst, we prioritize fast, professional service.

Our virtual telephone receptionists answer 90% of calls on the first ring, reducing wait times and ensuring customers feel valued from the moment they call. Instead of leaving callers stuck in a queue, we provide immediate assistance, take messages, or route calls as needed. With our support, you can eliminate long hold times and provide the quick, efficient service your customers expect.

Customers expect fast, responsive service—and if they don’t get it, they’ll move on. If your business is struggling to keep up with inquiries, you could be losing potential customers to competitors who respond more quickly. Our 24/7 virtual receptionist service ensures that every call is answered promptly, no matter when a customer reaches out.

Whether it’s a new lead requesting information or an existing client needing support, our virtual phone receptionists provide friendly, professional service that keeps customers engaged. By responding quickly to every inquiry, we help your business stand out and prevent lost opportunities due to slow response times.

First impressions matter. If a potential customer calls and reaches an unprofessional voicemail or a rushed employee who’s juggling multiple tasks, they may not feel confident in your business. With AnswerFirst’s virtual receptionist service, every call is answered by a highly trained professional who represents your business with warmth and expertise.

Our virtual receptionists follow customized call scripts tailored to your brand, ensuring consistent and professional interactions with every caller. Whether it’s answering questions, scheduling appointments, or directing calls, we make sure your business always puts its best foot forward.

Pricing That Adjusts to the Lowest Rate for You

No additional fees for weekends, nights or holidays.

$30 Per Month

Rates From $1.50 – $1.85 Per Minute

(Based On Your Usage)

Pay As You Go

(No Minimum Usage or Commitment to Minute Plans)

True One Second Billing

(No Rounding Up To The Nearest Minute)

Your Account Benefits Include:

  • We Never Outsource Overseas. U.S Customer Service Professionals.
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration with Most Business Software
Get Detailed Pricing in Your InboxGet Detailed Pricing in Your Inbox
  • We Never Outsource Overseas
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration With Most Business Software

Why choose AnswerFirst?

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90% of calls answered on the first ring.

Fast response times mean your customers get help right away—no frustrating delays or wait times.

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Top-tier services at unbeatable prices.

No more sacrificing quality for affordable costs—we provide top-tier services at a price that fits your budget.

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100% U.S-based, human-powered customer support.

Our team of 24/7, live virtual receptionists are all located in the U.S, ensuring high-quality interactions.

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Free portal for easy account access & management.

Access your account anytime with a simple, user-friendly online portal designed for transparency & convenience.

Getting started with AnswerFirst is easy.

Transform your business’s call answering process in just 4 simple steps.

STEP 1

See if AnswerFirst is Right for Your Business

Fill out the form or call us to speak with a Business Development Specialist. They’ll provide you with detailed pricing info & help you determine if we’re the right fit for your business.

Take Me to the Form
Call Us: 1-800-645-2616

STEP 2

Sign Up with AnswerFirst

Complete the sign up form. Yes, we know it’s a little long, but this is the first step in ensuring your calls are answered to your exact specifications.

STEP 3

Meet Your Dedicated White Glove Representative

Your White Glove Representative will guide you through the setup process and provide dedicated support during your first 45 days to help you maximize your AnswerFirst account.

STEP 4

Forward Your Calls to AnswerFirst

No need to change your existing business phone number; just forward your calls to us when you want us to answer.

Get Our Pricing Sent to Your Inbox Now

Discover how our Pay-As-You-Go pricing works & the benefits included in your AnswerFirst account.

If you experience any issues completing the form or don’t receive an email from us after completion, please contact Business Development at 866-343-3306.

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We value your privacy & do not sell your personal information to any third party. Your data is used solely to enhance your experience with our services & provide relevant communications.

Get answers to common questions about our virtual receptionists.

Yes, our Virtual Receptionists are available 24/7/365, with no additional costs for nights, weekends, or holidays.

No, all of our Customer Service Professionals are located within the United States. We believe in providing the best service possible, which includes employing local, knowledgeable staff.

Absolutely! You can use your call forwarding features to determine whether we answer all calls, no calls, or just overflow calls when all your phone lines are busy or in use. You can even let us know daily how we should handle your calls, just as if we were at your office. As far as your callers are concerned, we are part of your office.

Yes, our services can integrate with your existing software. We offer both express and full integration options via API.

For more detailed information about our integration capabilities, please visit our Integrations page.

We keep our pricing simple to eliminate the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please contact a Business Development Specialist for more information about our pricing. 

Most accounts are active, with messaging capability, within one business day. Full customization is typically completed within one to two business days from receipt of your instructions and contact lists.

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Ready to discuss how we can help your business?

Our Business Development Specialists are ready to answer any questions you have about our answering services, and provide you with all the information you need to get started with AnswerFirst.

Our Virtual Receptionists help businesses grow!

“AnswerFirst, we cannot thank you enough! We were so overwhelmed with phone calls before you stepped up and took over for us. We appreciate your hard work and support.”

Jen Lockwood | Sol Relief, Inc.

Trusted by Thousands Of Big & Small Businesses

We’re a Florida-based answering service, delivering 24/7 answering service solutions to businesses worldwide.

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AnswerFirst’s Virtual Receptionist Services

Our virtual receptionists keep your customers happy & your business running smoothly.

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Live Call Routing

Our virtual receptionists provide real-time call routing, ensuring customers, clients, and prospects are connected to the right person or department without unnecessary delays.

Whether forwarding calls to a specific team member, transferring to voicemail, or escalating urgent matters, we keep communication smooth and professional. With AnswerFirst’s virtual telephone receptionist service, your business always stays responsive and organized.

Scheduling & Reservations

Managing appointments and reservations is effortless with our virtual receptionists handling your scheduling. Whether it’s booking meetings, coordinating service appointments, or managing event reservations, we integrate seamlessly with your scheduling system to ensure accuracy and efficiency.

By keeping your calendar up to date and reducing scheduling conflicts, we help your business run more smoothly while improving customer convenience.

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Call Answering & Screening

Never miss an important call again. Our virtual receptionists answer every call with a professional, customized greeting that reflects your brand.

We screen incoming calls to filter out solicitors, prioritize urgent matters, and ensure each caller is directed to the right person or department. By reducing interruptions and streamlining communication, our virtual receptionist service helps your team stay focused on what matters most.

24/7 Customer Support

Exceptional customer service shouldn’t be limited to regular business hours. Our virtual receptionists provide 24/7 support for your business by answering frequently asked questions (FAQs), offering general business information, and assisting with common customer inquiries.

By ensuring callers receive prompt, accurate responses at any time of day, we help improve customer satisfaction while freeing up your internal team for more important tasks.

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Connect With Your Business Software

Our answering service and call center software integrates seamlessly with your existing business software. With both API options and our AnswerFirst Zap, we keep your business connected, ensuring seamless data flow.

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Happy people provide exceptional service.

At AnswerFirst, every decision is made with one goal in mind: empowering our people to thrive.

This isn’t just good for our employees—it’s great for your business too because happy, empowered people provide exceptional service.

Loved by Our Employees

Our team’s happiness speaks for itself—just take a look at our glowing Glassdoor reviews from over 180 employees.

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Voted a Great Place to Work

We’ve built a workplace that empowers our team, earning recognition as a Great Place to Work for 5+ years.

Great Place to Work 2024 certification

Hundreds of 5-Star Client Reviews

Happy employees provide exceptional service but don’t just take our word for it— explore 500+ 5-star reviews from our clients!

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AnswerFirst's Google Rating
AnswerFirst's TrustPilot Rating
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