OF HAPPY CUSTOMERS
YEARS IN BUSINESS
Our 24/7 Virtual Receptionists Solve Business Problems
We provide offsite receptionist services to thousands of offices across the country.
Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money.
Some businesses don’t really operate 24/7 but their clients expect 24/7 support. We are here 24/7/365 to handle after-hours calls.
AnswerFirst’s Customer Service Professionals handle scheduling professionally and efficiently.
Want to learn more?
Download our Pricing and Info Packet now.
Trusted by Thousands Of Businesses
Regardless of whether your business is small or large, we are able to provide a virtual receptionist solution to enable you to operate more effectively and help to reduce your overhead.
Our Customer Service Professionals (CSPs) act as your virtual receptionist and can live transfer calls to you just as if they are in your office at a reception desk.
Additionally, messages can be taken and sent instantly via email or text message. We also provide Inbound Email Processing services; our CSPs respond to your emails per your instructions just like a full-time live receptionist would, but for a fraction of the cost.
Our service can be set up and used in a variety of ways but the most common is for you to forward your calls to the local forwarding number that we provide you when you need us to answer and un-forward when you don’t. This means that you are always in control of when and how you use your virtual receptionist.
Use of your call forwarding features can determine whether we’re to answer all calls, no calls, or just overflow calls when all your phone lines are busy or in use. You can even let us know on a daily basis how we should answer your calls for that day, just as if we were at your office, which as far as your callers are concerned, we are.
True 24/7/365 Service
100% U.S. Based (No Overseas Call Centers)
Pay As You Go with No Contracts
Simple & Affordable Pricing
Dedication to Customer Service
Integration With Your Business Software
We Have More Than 100 Five Star Google Reviews
I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!4/18/2018
So far so good!! Great service and very responsive4/18/2018
I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!8/16/2018
Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.2/28/2018
Spoke to a Will this morning in ref: to a problem that we were having. He took care of the problem politely and efficiently and his knowledge of this company's website for customers to navigate was awesome, so thank yo4/02/2018
We are very pleased with the service we have received. The entire team at Answer First has been delightful. We are a small business and do not have a full time weekend staff. This solution allows us to provide service to our clients and callers without the expense of having to staff the office on weekends.1/18/2018
Virtual Receptionist Services
Our professional staff will insure your callers are greeted in your company name by a courteous and helpful voice and our dispatch professionals will insure you receive accurate messages in a timely manner… Read more
Live Transfer (Call Patching)
When a call comes in that meets your requirements to be patched, one of our Customer Service Representatives will take the caller’s name (and a phone number or any other information if desired) then politely place your client on hold… Read more
Scheduling and Reservations
In today’s busy workplaces, people have complicated schedules and keeping track of everyone can be a difficult, if not impossible, task. Not anymore!
Our reservation specialist’s help free you and your staff from this time consuming task so you can better focus on other objectives… Read more
Our Live Services can be combined with the benefits of an interactive voice mail system. These types of accounts are typically answered… Read more