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We Make Your Customers Happy

24/7 Inbound Call Center

Virtual Receptionist & Live Answering Services

Integration With Your Software

100% U.S. Based (No Overseas Call Centers)

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Outsource Your Customer Service Needs To Our U.S. Based Customer Service Professionals

We are the perfect partner for handling 24/7, after-hours, overflow, special projects and any other instance where you need to provide superior customer service.

Answering Services

Answering your calls as your own business would.

Answering Your Calls

No matter the industry or size of your business, we’ve got it covered.


Virtual Receptionist

Expanding your business with professional live receptionists.

Expanding Your Business

No matter the day or hour, we’ll be ready to answer your calls.


Call Center Solutions

Giving your customer service the solution it needs.

Solving Your Problems

Give your call center the help it needs with our flexible solutions.


Trusted By:

AnswerFirst Communications, Inc. has provided quality answering services since 1998.

We would like to thank all of our employees and partners (past and present) for allowing us to work for you.

Without all of you, there would be no AnswerFirst.

Here’s to another 20 years!

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Real People. Exceptional Customer Service.

We know what it’s like to need support. Our philosophy is to treat you as we would like to be treated. With a hands on support center, online documentation and HD video tutorials, it’s no wonder that some of our best reviews are about our amazing support.



We Are Proudly Serving Over


Satisfied Customers

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AnswerFirst Pricing & Info Packet

Learn how you can save time and money with a reliable, live answering service.

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Answering Service Buyer’s Guide

See if answering services are right for you and which type would work best.

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AnswerFirst offers a one rate answering service plan to fit any size or type of business.

Pay as you go only for what you actually use. No more unused calls or minutes that don’t roll over. Our rate stays the same 24/7/365. We never raise rates on nights, weekends or holidays.

AnswerFirst offers first-class customer care to all our customers. Our 30+ years of experience, talent and technology helps cater to your exclusive needs to produce the exact results your company requires – which means you build lasting, productive and profitable relationships with your clients and customers.

Use our live answering service, virtual receptionist and call center solutions to maximize your business opportunities and prepare for the unexpected. Answering your calls in your company name 24 hours a day, 7 days a week with live, dedicated, professional, career driven U.S.-based representatives, ensures you never miss a call. We enable you to be available to your customers at all times.

Whether you need appointment scheduling, answering services, contact center providers, order taking, message taking, or voice mail service, we can customize our services to meet your business communication and customer service needs.

Voices of AnswerFirst

Our employees have the chance to make a difference every day, 24/7/365.

“A caller was extremely irate and ready to give the business owner a piece of her mind for “selling her a square bed.” She was so irrationally angry that I almost wanted to laugh, but I know that’s not the proper way to handle any caller, especially one that’s upset. Instead, I focused on diffusing the situation by explaining my past experiences with latex foam mattresses. She was happy, the situation was diffused and it ended up being a really great call.”

Tammi N.

AnswerFirst Customer Service Professional

“I called an on-call and when she answered she asked me to hold. Then, I heard her set the phone down. Next, I heard a lot of grunting and screaming and then I heard a newborn baby crying. The woman got back on the phone and said she would have to call me back. It was pretty amazing to hear a baby’s first cry!”

Michelle P.

AnswerFirst Customer Service Professional

“A caller wanted to know more about a client’s company. I could tell that he sensed that I wasn’t going to be able to tell him much about the client’s business and he was probably going to cut the call short. Initially, he didn’t even want to give me his name, but by explaining that I was a messaging person he was able to appreciate my position and then provided more information than I thought he would. He’s actually looking forward to being contacted back by our client!”

Steve J.

AnswerFirst Customer Service Professional

What’s Happening at AnswerFirst?

  • Man in business suit holding an imaginary clock in his hands

My Clients Need 24/7 Support

June 13th, 2018|0 Comments

Scheduling Appointments Is Very Time Consuming

June 12th, 2018|0 Comments

  • Poor customer service checked off on customer satisfaction survey

How Poor Customer Service Costs Your Business

June 10th, 2018|0 Comments

  • Business Development Coordinator, Teri Erickson, volunteering at the CFC Holiday Store.

Support AnswerFirst Cares By Participating In A Toy Drive!

October 27th, 2017|0 Comments

AnswerFirst Cares Making A Difference After Hurricane Irma

September 18th, 2017|0 Comments

AnswerFirst Cares – Helping Hands for Houston

September 13th, 2017|0 Comments

Join The Thousands of Satisfied AnswerFirst Customers!