Absentee Reporting Services for Employee Call-Outs2018-11-26T19:59:08+00:00

Are you overwhelmed with phone calls from your employee call out or help line?

We provide reliable 24/7 live answering services that are ideal for handling employee call out and help lines.  

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Male Customer Service Professional Dressed in suit and wearing telephone headset

Track when your employees contact you to report absences from work whether, sick, personal or any other reasons.

We will capture your employees’ call-out information and provide third party verification for their absences. With date and time stamp service, never again question or be questioned in regards to an employee call-out.

  • Unique Nationwide Toll-Free Number

    We provide a unique nationwide toll-free number for your employees to call when they need to call out of work.

  • We Collect Detailed Information

    We take all of the information you require including name, employee ID, department, reason for absence, etc.

  • Verification Enabled

    We will also provide your employees with the call-out number that matches the call-out record number we send you.

We streamline the call out process and eliminate disputes.
No more excuses and no more surprises.

Trusted by Thousands Of Businesses

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Benefits of Using AnswerFirst

  • Keep Your Phone Lines Open

    Stop your employees from tying up your business phone lines with call outs and H.R. related questions and issues. Let our trained Customer Service Professionals handle it for you!

  • Pay As You Go with No Contracts

    You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis.  No contract or long-term commitments required. Cancel at any time.

  • Customize Your Account

    Want your management team to receive texts or phone calls about absent employees?  You decide how to receive your messages!

  • True 24/7/365 Service

    Our U.S. based agents are available 24/7 including weekends and holidays.  No additional charges for after-hours, weekend and holiday service.  Our Customer Service Professionals are always available when you need them.

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We Have 100+ Five Star Google Reviews

  • So far so good!! Great service and very responsive

    Steve B. Avatar Steve B.

    Spoke to a Will this morning in ref: to a problem that we were having. He took care of the problem politely and efficiently and his knowledge of this company's website for customers to navigate was awesome, so thank yo

    Diane M. Avatar Diane M.

    I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!

    Jesse P. Avatar Jesse P.
  • We are very pleased with the service we have received. The entire team at Answer First has been delightful. We are a small business and do not have a full time weekend staff. This solution allows us to provide service to our clients and callers without the expense of having to staff the office on weekends.

    tracy l. Avatar tracy l.

    Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.

    Victor B. Avatar Victor B.

    I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!

    David H. Avatar David H.

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