24/7 Live Support2018-06-25T18:46:52+00:00

Customer Service & Returns

Professional woman on headset phone smilingImagine being able to provide support to your customers when they need it; no matter what time of day or night. Our 24/7 Live Support Services allow you to do just that; at a fraction of the cost it would be to pay your employees to be available around the clock.  Our U.S. based call center is staffed 24/7/365 with our highly trained and experienced English speaking Customer Service Professionals.  They can answer your business phone calls, respond to your emails and provide customer support to your clients via your Twitter & Facebook accounts.

Customize Your Customers’ Support Experiences

All of these tasks are handled to your specifications and only at times you indicate.  Do you want all support calls of a specific nature patched directly to your cell phone?  Consider it done.  Do you only need us to answer your support calls on weekends or during your lunch hour? No problem.  Are you waiting for an important customer support phone call that needs to be routed to your home phone immediately, even if it’s after normal business hours? That’s easy.  At AnswerFirst, we handle your business communications exactly how you indicate that you’d like the handled.  And, you can even modify the way we handle your calls, clients and communications at any time.

Talking the Talk & Walking the Walk

At AnswerFirst, we understand the value of immediate customer service turnaround; not only do we provide this for your callers but we provide the same for you as our partner.

Never wait for service or support no matter how big or small you think your issue might be.  We value your patronage as our partner in business and we are here for you. Our Customer Service Professionals and Supervisors are always ready and able with a friendly voice OR via email, Twitter and Facebook if you are on the go:


24 Hour Customer Service Help Desk: 1-800-435-9332

24 Hour E-Mail Support: Please use our Support Website or e-mail support@answerfirst.com


Looking for more information?

Sales Questions? Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!