OF HAPPY CUSTOMERS
YEARS IN BUSINESS
AnswerFirst Gives Your Law Office A Professional Presence 24/7
Benefits Of Using Our Lawyers Answering Services
- 24/7 Live Answering
Your calls are always answered by a live operator.
- Fully Customizable Greeting
Your clients are greeted according to your specifications.
- Flexible Delivery Options
Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, PDA, fax, paging or voice mail.
- Pay As You Go Pricing
You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive discounts when your call volume increases.
- Never Miss Collect Calls
We accept collect calls from potential clients on your behalf and connect them to the attorney on-call. If we cannot connect them with the on-call attorney we gather facility and booking information where applicable.
Want to learn more?
Download our Pricing and Info Packet now.
Reliable & Flexible Customer Service
Attorney Answering Services We Provide
- Virtual Receptionist
- Messaging for ER and non ER existing client calls
- Call patching for new clients
- Customized intake forms specific to case types
Why Our Lawyers Answering Services Are Superior:
- We do not outsource. Our call center is located in the U.S. and staffed with live U.S. Customer Service Professionals (CSPs) 24/7/365
- We always have management onsite so that any account issues are handled in an expedited manner.
- Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
- We handle your calls and messages according to your specifications.
The AnswerFist Difference
With 20+ years of industry experience and thousands of clients around the globe, we know customer service. From our careful selection of new staff to our ability to integrate with your business software, we are truly different from any other answering service. Here are just a few of the many ways that we differentiate ourselves from other customer service solution providers:
- True 24/7/365 Service
- 100% U.S. Based (No Overseas Call Centers)
- Pay As You Go with No Contracts
- Simple & Affordable Pricing
- Dedication to Customer Service
- Integration With Your Business Software
Useful Resources For Shopping Answering Services
Want to learn why securing an answering service is a good idea for any business?
Download the white paper now.
Learn More From Our Blog
When you partner with AnswerFirst your clients are provided with excellent 24/7/365 live customer service and so are you.
That’s right; YOU too are receiving that same level of service that you expect us to provide to your clients. We have management onsite at all times to handle any and all issue that you might have with your account.
Comparing Different Answering Services?
Choosing the answering service that’s right for your legal practice or law firm is a major decision. We’ve prepared a simple checklist you can use to compare services. Use this free guide to learn about what questions you need to ask while shopping.
We Have More Than 100 Five Star Google Reviews
I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!8/16/2018
So far so good!! Great service and very responsive4/18/2018
Spoke to a Will this morning in ref: to a problem that we were having. He took care of the problem politely and efficiently and his knowledge of this company's website for customers to navigate was awesome, so thank yo4/02/2018
We are very pleased with the service we have received. The entire team at Answer First has been delightful. We are a small business and do not have a full time weekend staff. This solution allows us to provide service to our clients and callers without the expense of having to staff the office on weekends.1/18/2018
I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!4/18/2018
Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.2/28/2018