Order Taking2018-03-31T17:32:15+00:00

Order Taking or Order Entry

Our U.S. Based Contact Center Is Fully Web-Enabled

Whether you have a single product or large e-commerce web site, our Customer Service Professionals (CSPs) can handle your order entries in an efficient and professional manner. Speed and accuracy are the most important part of order entry and our CSPs are tested and trained to meet high standards.

Our Customer Service Professionals are onsite 24/7/365 ready to take your customers’ calls and assist them with placing their orders.

Hand typing an online order into keyboardOur order taking service allow your customers to have the flexibility to place orders at any time and from any location across the country; you will be free of the burden and expense of managing and paying your staff to handle order taking and order entry on a 24-hour basis.

Flexible Order Delivery Methods

Also, your orders may be delivered in a variety of ways: hold for call-in, call-out (to cell phone, home phone etc.), digital page, alpha-page, e-mail, fax each as taken, voice mail, web retrieval, fax summary and e-mail summary. Please note: Orders are restricted to certain delivery types when sensitive information is gathered.

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!