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Plumbing and Electrical2018-11-15T19:40:26+00:00

Never Miss A Call.

Routing calls to our 24/7/365 call center is the perfect way to stay on top of your customers’ needs, so they need not look elsewhere.

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In your competitive industry, you simply can’t afford to miss phone calls.

Your customers need to be able to reach you at all hours of the day and night.  At AnswerFirst, we provide answering services to businesses in the Plumbing and Electrical industries.  Routing calls to our 24/7/365 call center is the perfect way to stay on top of your customers’ needs, so they need not look elsewhere. Our Customer Service Professionals (CSPs) evaluate each call and dispatch your messages according to your specifications.

Here are a few of the services that we provide to businesses in the Plumbing and Electrical industries:

  • After-hours answering services
  • Paging services for on-call techs after-hours
  • Paging & patching services for sales calls & quote requests
  • Back-up protocols available to insure your technicians are receiving AND responding to their pages

Benefits of Using Our Plumbing and Electrical Answering Services:

  • Your calls are always answered by a live operator.
  • Your clients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
  • You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive discounts when your call volume increases.

Why our Plumbing and Electrical Contracting Answering Services Are Superior:

  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. CSPs 24/7/365.
  • We always have management onsite so that any account issues are handled in an expedited manner.
  • Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!

Plumbing, Electrical Answering Services

Trusted by Thousands Of Businesses

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Benefits of Using AnswerFirst

  • Keep Your Phone Lines Open

    Stop your employees from tying up your business phone lines with call outs and H.R. related questions and issues. Let our trained Customer Service Professionals handle it for you!

  • Pay As You Go with No Contracts

    You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis.  No contract or long-term commitments required. Cancel at any time.

  • Customize Your Account

    Want your management team to receive texts or phone calls about absent employees?  You decide how to receive your messages!

  • True 24/7/365 Service

    Our U.S. based agents are available 24/7 including weekends and holidays.  No additional charges for after-hours, weekend and holiday service.  Our Customer Service Professionals are always available when you need them.

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Want to learn more?

Download our Pricing & Info Packet.

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We Have 100+ Five Star Google Reviews

  • I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!

    Jesse P. Avatar Jesse P.
    4/18/2018

    Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.

    Victor B. Avatar Victor B.
    2/28/2018

    We are very pleased with the service we have received. The entire team at Answer First has been delightful. We are a small business and do not have a full time weekend staff. This solution allows us to provide service to our clients and callers without the expense of having to staff the office on weekends.

    tracy l. Avatar tracy l.
    1/18/2018
  • Spoke to a Will this morning in ref: to a problem that we were having. He took care of the problem politely and efficiently and his knowledge of this company's website for customers to navigate was awesome, so thank yo

    Diane M. Avatar Diane M.
    4/02/2018

    I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!

    David H. Avatar David H.
    8/16/2018

    So far so good!! Great service and very responsive

    Steve B. Avatar Steve B.
    4/18/2018

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Ready to learn what AnswerFirst can do for your business?

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