Never Miss A Call.
Routing calls to our 24/7/365 call center is the perfect way to stay on top of your customers’ needs, so they need not look elsewhere.
In your competitive industry, you simply can’t afford to miss phone calls.
Your customers need to be able to reach you at all hours of the day and night. At AnswerFirst, we provide answering services to businesses in the Plumbing and Electrical industries. Routing calls to our 24/7/365 call center is the perfect way to stay on top of your customers’ needs, so they need not look elsewhere. Our Customer Service Professionals (CSPs) evaluate each call and dispatch your messages according to your specifications.
Here are a few of the services that we provide to businesses in the Plumbing and Electrical industries:
- After-hours answering services
- Paging services for on-call techs after-hours
- Paging & patching services for sales calls & quote requests
- Back-up protocols available to insure your technicians are receiving AND responding to their pages
Benefits of Using Our Plumbing and Electrical Answering Services:
- Your calls are always answered by a live operator.
- Your clients are greeted according to your specifications.
- Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
- You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive discounts when your call volume increases.
Why our Plumbing and Electrical Contracting Answering Services Are Superior:
- We do not outsource. Our call center is located in the U.S. and staffed with live U.S. CSPs 24/7/365.
- We always have management onsite so that any account issues are handled in an expedited manner.
- Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
- We handle your calls and messages according to your specifications.
Looking for more information?
Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!
Trusted by Thousands Of Businesses
Benefits of Using AnswerFirst
Keep Your Phone Lines Open
Stop your employees from tying up your business phone lines with call outs and H.R. related questions and issues. Let our trained Customer Service Professionals handle it for you!
Pay As You Go with No Contracts
You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis. No contract or long-term commitments required. Cancel at any time.
Customize Your Account
Want your management team to receive texts or phone calls about absent employees? You decide how to receive your messages!
True 24/7/365 Service
Our U.S. based agents are available 24/7 including weekends and holidays. No additional charges for after-hours, weekend and holiday service. Our Customer Service Professionals are always available when you need them.
Want to learn more?
Download our Pricing & Info Packet.
We Have 100+ Five Star Google Reviews
After having dealt with for prior answering service companies, it was a pleasure working with this team through our transition. AnswerFirst accommodated our needs precisely and worked with us to make sure that we got what we wanted. The onboarding process was also very organized and methodical. So far our daily experiences with the company are very good, and we have found the operators to be very professional and friendly sounding. So far very happy customer!Gary S.
I have researched and found this organization to be respectable. I have talked to a long-time employee who couldn't speak more highly of AnswerFirst. I would like very much to be associated with AnswerFirst and have begun the application process, which I find is very straightforward and rigorous. I look forward, if hired, to use my people skills to listen to and problem solve for their callers.Edward &.
Answer First is not only a cost effective option, but, their service is wonderful! We needed to make a change on account and they acted in a timely manner, helping us save additional money! I was amazed that they placed us on waiting list for number and made the change without us following up. Great change of pace from the usual companies out there. I would definitely recommend. A special mention of our rep, Crystal Peterson. She is great!GISSELLE R.
AnswerFirst provides 24/7 answering service with friendly, helpful assistance to my clients. I receive a phone message via my cell & email w/in 1 min of a client calling & all the information is correct (name/phone/subject matter). I wish I had been using AnswerFirst since I started my business 2 years ago. I actually save money and get accurate & efficient information for a fraction of the cost of having a full-time receptionist. The service is awesome!Katherine L.
Incredible services rendered. I would absolutely recommend Answer First.Bellport B.
I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!David H.
So far so good!! Great service and very responsiveSteve B.
I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!Jesse P.
Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.Victor B.