In your competitive industry, you simply can’t afford to miss phone calls.
Your customers need to be able to reach you at all hours of the day and night. At AnswerFirst, we provide answering services to businesses in the Plumbing and Electrical industries. Routing calls to our 24/7/365 call center is the perfect way to stay on top of your customers’ needs, so they need not look elsewhere. Our Customer Service Professionals (CSPs) evaluate each call and dispatch your messages according to your specifications.
Here are a few of the services that we provide to businesses in the plumbing, electrical and home services industries:
- After-hours answering services
- Paging services for on-call techs after-hours
- Paging & patching services for sales calls & quote requests
- Back-up protocols available to insure your technicians are receiving AND responding to their pages
Benefits of Using Our Plumbing and Electrical Answering Services:
- Your calls are always answered by a live operator.
- Your clients are greeted according to your specifications.
- Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
- You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive discounts when your call volume increases.
You’ll Love Our Features And Pricing
100% U.S. Based
No Overseas Call Centers
Our Customer Service Professionals are all U.S. based.
Your Rate Decreases As Usage Increases
You are always billed at the lowest rate possible – automatically.
True 24/7/365 Service
No Hidden Fees For 24/7 Coverage
No additional charges for after-hours, weekend and holiday service.
One Second Billing
True One Second Billing
No rounding up to the nearest minute – pay only for what you use.