Plumbing and Electrical

Plumbing and Electrical2016-11-03T13:38:23+00:00

In your competitive industry, you simply can’t afford to miss phone calls.

Plumbing, Electrical Service TechnicianYour customers need to be able to reach you at all hours of the day and night.  At AnswerFirst, we provide answering services to businesses in the Plumbing and Electrical industries.  Routing calls to our 24/7/365 call center is the perfect way to stay on top of your customers’ needs, so they need not look elsewhere. Our Customer Service Professionals (CSPs) evaluate each call and dispatch your messages according to your specifications.

Here are a few of the services that we provide to businesses in the Plumbing and Electrical industries:

  • After-hours answering services
  • Paging services for on-call techs after-hours
  • Paging & patching services for sales calls & quote requests
  • Back-up protocols available to insure your technicians are receiving AND responding to their pages

Benefits of Using Our Plumbing and Electrical Answering Services:

  • Your calls are always answered by a live operator.
  • Your clients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
  • You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive discounts when your call volume increases.

Why our Plumbing and Electrical Contracting Answering Services Are Superior:

  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. CSPs 24/7/365.
  • We always have management onsite so that any account issues are handled in an expedited manner.
  • Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!