Real Estate, Property Management & Broker Answering Service2018-07-31T07:54:11+00:00

24/7 Real Estate Answering Service

Did you know that 46% of callers to your business will not leave messages if their calls are answered by voice mail?

Can you afford to miss nearly half of your phone calls?

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We understand the types of calls that are expected by businesses in the real estate industry and that’s what sets us apart from our competitors.

Our 24/7 Live Answering Services Are Useful When:

  • Your Office Is Unattended

  • You Need to Provide Immediate Customer Care

  • Your Main Phone Line Is Engaged

  • Your Wish to Work Undisturbed

  • You Are Understaffed

  • You Need After Hours Calls Answered Professionally

  • Your Have High Call Volume or Need to Cover Periods of High Call Volume

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Trusted by Thousands Of Businesses

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An Answering Service that Provides Reliable & Flexible Customer Service.

From calls that can generate revenue to after-hours emergency maintenance calls, we’ve handled all call types.

Our knowledge makes for great partnerships with real estate agents, brokers, apartment complexes, condo associations and property managers.

After Hours Dispatch Service for Property Management

Property Managers typically must have 24/7/365 emergency maintenance available to tenants.  Let us be your front line property management answering service for maintenance calls, call screening and dispatch. You know what you consider an after-hours emergency.  Simply provide us with your emergency list and we will only contact maintenance when a call matches your criteria, while all other calls can be dispatched to voice mail or asked to call back during business hours.

Virtual Receptionist Solutions for Real Estate Agents and Mortgage Companies

Real estate agents and mortgage companies can strongly benefit from our answering services.  These professionals know that the ability to answer potential new client calls is just as important as being in the field because the difference between making a sale and losing a customer is as simple as being available.  Let us ensure that no lead is ever lost and that all of your messages are making it to you as quickly as possible with our real estate answering service – especially while you are on the move.

  • True 24/7/365 Service

  • 100% U.S. Based (No Overseas Call Centers)

  • Pay As You Go with No Contracts

  • Simple & Affordable Pricing

  • Dedication to Customer Service

  • Integration With Your Business Software

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We Have More Than 100 Five Star Google Reviews

  • I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!

    David H. Avatar David H.

    We are very pleased with the service we have received. The entire team at Answer First has been delightful. We are a small business and do not have a full time weekend staff. This solution allows us to provide service to our clients and callers without the expense of having to staff the office on weekends.

    tracy l. Avatar tracy l.

    So far so good!! Great service and very responsive

    Steve B. Avatar Steve B.
  • Spoke to a Will this morning in ref: to a problem that we were having. He took care of the problem politely and efficiently and his knowledge of this company's website for customers to navigate was awesome, so thank yo

    Diane M. Avatar Diane M.

    Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.

    Victor B. Avatar Victor B.

    I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!

    Jesse P. Avatar Jesse P.

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Dedication to Customer Service

Our Customer Service Professionals Become an Extension of Your Office

We work hard to create an inviting environment for your clients.  Call protocols are designed by you just as if you hired an in-house receptionist but at a fraction of the cost of hiring a full-time employee.  The flexibility we provide means no more wasted time on nuisance calls but never missing that new opportunity.

Benefits of Using Our Real Estate & Property Management Answering Services:

  • Your calls are always answered by a live operator unless otherwise instructed.
  • Your clients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
  • You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive lower rates when your call volume increases.

Why Our Real Estate & Property Management Answering Services Are Superior:

  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. Customer Service Professionals (CSPs) 24/7/365.
  • We always have management onsite so that any account issues are handled in an expedited manner.
  • Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.
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