We understand the types of calls that are expected by businesses in the real estate industry and that’s what sets us apart from our competitors.
From calls that can generate revenue to after-hours emergency maintenance calls, we’ve handled all call types. Our knowledge makes for great partnerships with real estate agents, brokers, apartment complexes, condo associations and property managers.
After Hours Dispatch Service for Property Management
Property Managers typically must have 24/7/365 emergency maintenance available to tenants. Let us be your front line property management answering service for maintenance calls, call screening and dispatch. You know what you consider an after-hours emergency. Simply provide us with your emergency list and we will only contact maintenance when a call matches your criteria, while all other calls can be dispatched to voice mail or asked to call back during business hours.
Virtual Receptionist Solutions for Real Estate Agents and Mortgage Companies
Real estate agents and mortgage companies can strongly benefit from our answering services. These professionals know that the ability to answer potential new client calls is just as important as being in the field because the difference between making a sale and losing a customer is as simple as being available. Let us ensure that no lead is ever lost and that all of your messages are making it to you as quickly as possible with our real estate answering service – especially while you are on the move.
Our Customer Service Professionals Become an Extension of Your Office
We work hard to create an inviting environment for your clients. Call protocols are designed by you just as if you hired an in-house receptionist but at a fraction of the cost of hiring a full-time employee. The flexibility we provide means no more wasted time on nuisance calls but never missing that new opportunity.
Benefits of Using Our Real Estate & Property Management Answering Services:
- Your calls are always answered by a live operator unless otherwise instructed.
- Your clients are greeted according to your specifications.
- Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.
- You only pay when we answer your clients calls. We don’t bill for minutes that you don’t use and you automatically receive lower rates when your call volume increases.
Why Our Real Estate & Property Management Answering Services Are Superior:
- We do not outsource. Our call center is located in the U.S. and staffed with live U.S. Customer Service Professionals (CSPs) 24/7/365.
- We always have management onsite so that any account issues are handled in an expedited manner.
- Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
- We handle your calls and messages according to your specifications.
Ready for more information?
Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!