Access and Manage Your AnswerFirst Account from Your Mobile Devices

Manage and access your AnswerFirst account while also utilizing HIPAA and HITECH compliant secure two-way messaging on your tablet or smartphone.

 AnswerFirst On Your Mobile Device!

Manage and access your AnswerFirst account while also utilizing HIPAA and HITECH compliant secure two-way messaging on your tablet or smartphone.  AnswerFirst’s mobile app, miSecure Messaging, can be used with Apple, Android and some Blackberry devices.

miSecure Messaging allows you to protect your clients, your data and your organization with encrypted messaging while ensuring faster messaging response times.

miSecure Messaging features include:

  • Affordable – $5.00 flat fee per device, per billing cycle
  • Flexible – can be used with Apple, Android and some Blackberry devices
  • SecureHIPAA and HITECH compliant secure messaging.  We do not send data to your device. The application securely logs into the message server and never actually stores the message on the phone.  The application is password protected and you can only view the data through a secured connection meaning that your communications and data are encrypted and safe.
  • Easy to use – just like text messaging, but you can only communicate with contacts in your group/circle.
  • Unlimited number of licenses – you can have as many devices in your group as needed.
  • No hidden fees – no overage fees, no character limits.
  • Your data is safe – cannot copy, paste or forward any of the messages outside of your circle within your licensed devices.  If you lose your device, we deactivate the lost device.  New devices can be registered using the same information you used to setup your original device.
  • Scalable – you can add other devices at any time; setup is done by administrators at AnswerFirst.
  • Customizable – recipients control how they want to be alerted when a new message is received.  Recipients can customize:
    • Audio/Visual Settings – indicating how they want to be alerted for new messages.
    • Persistent Alerts – to determine how often they are alerted about a new message not yet viewed.

Ready to get started?

Download the free Apple, Android or Blackberry app to your phone or tablet:

  • Apple – The miSecureMessages Apple App provides secure messaging and paging services for iPhone, iPad, and iPod Touch devices. The miSecureMessages Apple App receives secure messages sent from the encrypted miSecureMessages Web Service via the Apple Push Notification Service.
  • Android – The miSecureMessages Android App provides secure messaging and paging services for Android devices. The miSecureMessages Android App receives secure messages sent from the encrypted miSecureMessages Web Service via the Android Cloud to Device Messaging (C2DM) service.
  • Blackberry – The miSecureMessages BlackBerry App provides secure messaging and paging services for BlackBerry devices. The miSecureMessages BlackBerry App receives secure messages sent from the encrypted miSecureMessages Web Service via the BlackBerry Internet Service (BIS). The user is notified about incoming messages via visual and audio alerts.

If you’re already an AnswerFirst client, then either contact your Business Development Coordinator or fill out this form to request that your account rep contact you about configuring miSecure Messaging on your AnswerFirst account.

If you aren’t an AnswerFirst client, then please fill out this form to have a member of our Business Development Team contact you about setting up service today.

Answering Service Mobile App
AnswerFirst Answering Service Mobile App

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Benefits of Using AnswerFirst

  • Keep Your Phone Lines Open

    Stop your employees from tying up your business phone lines with call outs and H.R. related questions and issues. Let our trained Customer Service Professionals handle it for you!

  • Pay As You Go with No Contracts

    You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis.  No contract or long-term commitments required. Cancel at any time.

  • Customize Your Account

    Want your management team to receive texts or phone calls about absent employees?  You decide how to receive your messages!

  • True 24/7/365 Service

    Our U.S. based agents are available 24/7 including weekends and holidays.  No additional charges for after-hours, weekend and holiday service.  Our Customer Service Professionals are always available when you need them.

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We Have 100+ Five Star Google Reviews

  • After having dealt with for prior answering service companies, it was a pleasure working with this team through our transition. AnswerFirst accommodated our needs precisely and worked with us to make sure that we got what we wanted. The onboarding process was also very organized and methodical. So far our daily experiences with the company are very good, and we have found the operators to be very professional and friendly sounding. So far very happy customer!

    Gary S. Avatar
    Gary S.

    I have researched and found this organization to be respectable. I have talked to a long-time employee who couldn't speak more highly of AnswerFirst. I would like very much to be associated with AnswerFirst and have begun the application process, which I find is very straightforward and rigorous. I look forward, if hired, to use my people skills to listen to and problem solve for their callers.

    Edward &. Avatar
    Edward &.

    Answer First is not only a cost effective option, but, their service is wonderful! We needed to make a change on account and they acted in a timely manner, helping us save additional money! I was amazed that they placed us on waiting list for number and made the change without us following up. Great change of pace from the usual companies out there. I would definitely recommend. A special mention of our rep, Crystal Peterson. She is great!

    GISSELLE R. Avatar
    GISSELLE R.
  • AnswerFirst provides 24/7 answering service with friendly, helpful assistance to my clients. I receive a phone message via my cell & email w/in 1 min of a client calling & all the information is correct (name/phone/subject matter). I wish I had been using AnswerFirst since I started my business 2 years ago. I actually save money and get accurate & efficient information for a fraction of the cost of having a full-time receptionist. The service is awesome!

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    Katherine L.

    Incredible services rendered. I would absolutely recommend Answer First.

    Bellport B. Avatar
    Bellport B.

    I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!

    David H. Avatar
    David H.
  • So far so good!! Great service and very responsive

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    Steve B.

    I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!

    Jesse P. Avatar
    Jesse P.

    Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.

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    Victor B.

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