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Business Phone Answering Services2018-12-30T11:06:03+00:00

Business Answering Services

Give your business a professional presence 24/7/365

We provide business answering services to thousands of small, medium and large businesses around the globe.

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THOUSANDS

OF HAPPY CUSTOMERS

55,000,000+

CALLS HANDLED

20+

YEARS IN BUSINESS

Highly Rated Business Answering Service

At AnswerFirst, we provide business answering services to many small, medium and large businesses around the globe. Our Customer Service Professionals are trained to answer calls for lawyers, doctors, information technology companies, property management firms, Realtors, small businesses, entrepreneurs, HVAC services and more.

Our 24/7 Live Answering Services Are Useful When:

  • Your Office Is Unattended
  • You Need to Provide Immediate Customer Care
  • Your Main Phone Line Is Engaged
  • Your Wish to Work Undisturbed
  • You Are Understaffed
  • You Need After Hours Calls Answered Professionally
  • Your Have High Call Volume or Need to Cover Periods of High Call Volume
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Trusted by Thousands Of Businesses

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A Business Answering Service That Provides Reliable & Flexible Customer Service

Our call center is based in Tampa, FL, staffed with U.S. Customer Service Professionals and is open 24/7/365.

We have fully redundant power systems and Internet connections so that we can answer your business calls reliably and consistently regardless of network or power outages in our area or yours.

Here are a few of the business answering services that we provide to small, medium and large businesses around the globe:

Looking for a service that’s not listed? Reach out to us directly about the service you’re looking for.

  • True 24/7/365 Service

  • 100% U.S. Based (No Overseas Call Centers)

  • Pay As You Go with No Contracts

  • Simple & Affordable Pricing

  • Dedication to Customer Service

  • Integration With Your Business Software

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We Have More Than 100 Five Star Google Reviews

  • After having dealt with for prior answering service companies, it was a pleasure working with this team through our transition. AnswerFirst accommodated our needs precisely and worked with us to make sure that we got what we wanted. The onboarding process was also very organized and methodical. So far our daily experiences with the company are very good, and we have found the operators to be very professional and friendly sounding. So far very happy customer!

    Gary S. Avatar
    Gary S.

    I have researched and found this organization to be respectable. I have talked to a long-time employee who couldn't speak more highly of AnswerFirst. I would like very much to be associated with AnswerFirst and have begun the application process, which I find is very straightforward and rigorous. I look forward, if hired, to use my people skills to listen to and problem solve for their callers.

    Edward &. Avatar
    Edward &.

    Answer First is not only a cost effective option, but, their service is wonderful! We needed to make a change on account and they acted in a timely manner, helping us save additional money! I was amazed that they placed us on waiting list for number and made the change without us following up. Great change of pace from the usual companies out there. I would definitely recommend. A special mention of our rep, Crystal Peterson. She is great!

    GISSELLE R. Avatar
    GISSELLE R.
  • AnswerFirst provides 24/7 answering service with friendly, helpful assistance to my clients. I receive a phone message via my cell & email w/in 1 min of a client calling & all the information is correct (name/phone/subject matter). I wish I had been using AnswerFirst since I started my business 2 years ago. I actually save money and get accurate & efficient information for a fraction of the cost of having a full-time receptionist. The service is awesome!

    Katherine L. Avatar
    Katherine L.

    Incredible services rendered. I would absolutely recommend Answer First.

    Bellport B. Avatar
    Bellport B.

    I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!

    David H. Avatar
    David H.
  • So far so good!! Great service and very responsive

    Steve B. Avatar
    Steve B.

    I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!

    Jesse P. Avatar
    Jesse P.

    Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.

    Victor B. Avatar
    Victor B.

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Dedication to Customer Service

Benefits of Using Our Business Answering Services

  • Your calls are always answered by a live operator.
  • You only pay when we answer your clients’ calls. We don’t bill for minutes that you don’t use and your per minute rate automatically decreases when your call volume increases.
  • Your clients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.

Why Our Business Answering Services Are Superior

  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. Customer Service Professionals 24/7/365.
  • Our Customer Service Professionals are required to have previous experience working in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.
  • We always have management onsite so that any account issues are handled in an expedited manner.
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