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Business Phone Answering Services2018-11-15T15:15:30+00:00

Business Answering Services

Give your business a professional presence 24/7/365

We provide business answering services to thousands of small, medium and large businesses around the globe.

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THOUSANDS

OF HAPPY CUSTOMERS

55,000,000+

CALLS HANDLED

20+

YEARS IN BUSINESS

Highly Rated Business Answering Service

At AnswerFirst, we provide business answering services to many small, medium and large businesses around the globe. Our Customer Service Professionals are trained to answer calls for lawyers, doctors, information technology companies, property management firms, Realtors, small businesses, entrepreneurs, HVAC services and more.

Our 24/7 Live Answering Services Are Useful When:

  • Your Office Is Unattended
  • You Need to Provide Immediate Customer Care
  • Your Main Phone Line Is Engaged
  • Your Wish to Work Undisturbed
  • You Are Understaffed
  • You Need After Hours Calls Answered Professionally
  • Your Have High Call Volume or Need to Cover Periods of High Call Volume
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Trusted by Thousands Of Businesses

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A Business Answering Service That Provides Reliable & Flexible Customer Service

Our call center is based in Tampa, FL, staffed with U.S. Customer Service Professionals and is open 24/7/365.

We have fully redundant power systems and Internet connections so that we can answer your business calls reliably and consistently regardless of network or power outages in our area or yours.

Here are a few of the business answering services that we provide to small, medium and large businesses around the globe:

Looking for a service that’s not listed? Reach out to us directly about the service you’re looking for.

  • True 24/7/365 Service

  • 100% U.S. Based (No Overseas Call Centers)

  • Pay As You Go with No Contracts

  • Simple & Affordable Pricing

  • Dedication to Customer Service

  • Integration With Your Business Software

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We Have More Than 100 Five Star Google Reviews

  • I have used this company for nearly a decade. They are honest, reliable, provide excellent service, and always strive to do even better. Highly recommend AnswerFirst!

    David H. Avatar David H.
    8/16/2018

    So far so good!! Great service and very responsive

    Steve B. Avatar Steve B.
    4/18/2018

    We are very pleased with the service we have received. The entire team at Answer First has been delightful. We are a small business and do not have a full time weekend staff. This solution allows us to provide service to our clients and callers without the expense of having to staff the office on weekends.

    tracy l. Avatar tracy l.
    1/18/2018
  • Spoke to a Will this morning in ref: to a problem that we were having. He took care of the problem politely and efficiently and his knowledge of this company's website for customers to navigate was awesome, so thank yo

    Diane M. Avatar Diane M.
    4/02/2018

    Great service !! I should hired them years ago to answer all my business call. It saves me on overhead and time.

    Victor B. Avatar Victor B.
    2/28/2018

    I have been using them for about a month for my property management business and they have been great. The operators are courteous and professional. My business has been running smoother with them!

    Jesse P. Avatar Jesse P.
    4/18/2018

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Dedication to Customer Service

Benefits of Using Our Business Answering Services

  • Your calls are always answered by a live operator.
  • You only pay when we answer your clients’ calls. We don’t bill for minutes that you don’t use and your per minute rate automatically decreases when your call volume increases.
  • Your clients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice mail.

Why Our Business Answering Services Are Superior

  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. Customer Service Professionals 24/7/365.
  • Our Customer Service Professionals are required to have previous experience working in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.
  • We always have management onsite so that any account issues are handled in an expedited manner.
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