We are proud to announce that AnswerFirst was named among the top 10 answering service providers nationwide in 2016. The extensive answering service industry research was conducted by Clutch, a Washington, D.C. based firm specializing in survey data mining and analysis. Clutch surveyed approximately 300 businesses that use an answering service. The businesses explained why [...]
The customer experience was determined paramount to the business success more than 10 years ago by Don Peppers and Martha Rogers.
AnswerFirst Ranked in Top 10 of Answering Service Industry Leaders We are proud to announce that AnswerFirst Inc was named among the top 10 answering service providers nation-wide in 2016. The extensive answering service industry research was conducted by Clutch, a Washington, DC based firm specializing in survey data mining and analysis. Clutch [...]
With the ongoing chatter about shared resources, I thought I would write about how we at AnswerFirst manage our shared resources with the help of technology.
Heart, charity and serving others is how AnswerFirst Cares wants to partner with the community. Created with a mission to help non-profits fulfill their goals through fundraising and committed volunteers, the organization has opened its arms with a motto ‘Caring for Causes That Matter’. AnswerFirst Cares was created as a charitable arm of its parent [...]
AnswerFirst Communications was named a finalist for the Tampa Bay Business Journal’s 2016 Best Places to Work Awards. Employees of nominated businesses were asked to complete an online survey that measured employee engagement, loyalty and retention along with engagement categories that focused on items including team effectiveness, compensation and benefits. Want to work with us? [...]
2015 National Volunteer Week was April 12-18; this is a time set aside to recognize, celebrate and thank volunteers and the differences they make in our communities. At AnswerFirst, we are committed to working with several local and national charities via financial support and volunteer hours contributed by our team members. Champions For Children is [...]
The final days of 2014 have us reflecting over the past year at AnswerFirst. 2014 taught us valuable lessons, blessed us with growth and brought us success. We've gained valuable team members, expanded our corporate headquarters, put our services in front of new markets and further developed our company culture. AnswerFirst CEO, Matt Herron, summarized [...]
Champions For Children is a Tampa-based charity that has a strong positive impact in the local community. The Champions For Children's website describes the organization: "CFC has been helping children and strengthening families through education and treatment programs since 1977. Through these programs, parents receive hands-on training, support and the information needed to face the [...]
Tampa Bay Sports Radio WDAE 620 and radio personality, Ron Diaz, provide a "beautiful day of golf and shenanigans" at the Ron Diaz Christmas Classic Golf Tournament at Saddlebrook Resort. Proceeds from the tournament benefit Children's Cancer Society. According to its website, the National Children's Cancer Society (NCCS) provides emotional, financial and educational support to [...]