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24/7 One-Touch Resolution Customer Service

By |2019-03-22T12:01:47-04:00March 22nd, 2019|News|

As we continue our efforts to provide the best 24/7 one-touch resolution customer service possible, we wanted to update you on the most efficient ways to communicate with us. PLEASE NOTE: All of the options below are available 24/7 365 days a year.  1. You can access our Client Support Website at https://support.answerfirst.com. From there, you [...]

AnswerFirst Named One of the 2018 Best Workplaces for Women by Great Place to Work® and FORTUNE

By |2018-11-15T21:50:39-04:00November 15th, 2018|News, ServiceFirst: Customer Service Blog|

Great Place to Work and FORTUNE have honored AnswerFirst Communications, Inc. as one of the 2018 Best Workplaces for Women. The ranking was based on anonymous survey feedback representing more than 4.5 million US employees from Great Place to Work-Certified companies. Great Place to Work, a global people analytics and consulting firm, analyzed women and [...]

Support AnswerFirst Cares By Participating In A Toy Drive!

By |2017-10-28T20:19:38-04:00October 27th, 2017|News|

It's that time of year ... the Holidays are just around the corner! At AnswerFirst, we love this time of year for many reasons, but one of our favorite aspects of the Holiday Season is that our charitable arm, AnswerFirst Cares, is involved with an annual toy drive to support a local nonprofit, Champions for [...]

AnswerFirst Cares Making A Difference After Hurricane Irma

By |2018-12-30T11:15:11-04:00September 18th, 2017|News|

AnswerFirst Cares, the charitable arm of AnswerFirst, has made a $10,000 donation to the American Red Cross for the relief efforts in Florida following Hurricane Irma. Here is more information about the donation from the AnswerFirst Cares website: Hurricane Irma was an extremely powerful and catastrophic hurricane that made landfall on the Florida Keys on [...]

AnswerFirst Cares – Helping Hands for Houston

By |2018-12-30T11:21:50-04:00September 13th, 2017|News|

We are honored to announce that AnswerFirst Cares, the charitable arm of AnswerFirst Communications, successfully raised $10,000 to be donated to the American Red Cross for relief efforts in Houston, TX in the wake of Hurricane Harvey. Here is the post directly from AnswerFirst Cares' website regarding the fundraising campaign, Helping Hands for Houston: We’d [...]

AnswerFirst Ranked Among Top 10 Answering Services

By |2018-12-29T13:58:29-04:00January 30th, 2017|News|

We are proud to announce that AnswerFirst was named among the top 10 answering service providers nationwide in 2016. The extensive answering service industry research was conducted by Clutch, a Washington, D.C. based firm specializing in survey data mining and analysis. Clutch surveyed approximately 300 businesses that use an answering service. The businesses explained why [...]

AnswerFirst Ranked in Top 10 of Answering Service Industry Leaders

By |2017-05-22T21:16:57-04:00January 10th, 2017|News|

AnswerFirst Ranked in Top 10 of Answering Service Industry Leaders We are proud to announce that AnswerFirst Inc was named among the top 10 answering service providers nation-wide in 2016. The extensive answering service industry research was conducted by Clutch, a Washington, DC based firm specializing in survey data mining and analysis. Clutch [...]

The Heart of a Volunteer

By |2016-11-03T13:38:28-04:00May 26th, 2016|AnswerFirst In The Community, News|

Heart, charity and serving others is how AnswerFirst Cares wants to partner with the community. Created with a mission to help non-profits fulfill their goals through fundraising and committed volunteers, the organization has opened its arms with a motto ‘Caring for Causes That Matter’. AnswerFirst Cares was created as a charitable arm of its parent [...]

Finalist for the Tampa Bay Business Journal’s 2016 Best Places to Work Awards

By |2018-11-06T15:16:37-04:00April 14th, 2016|Employees, News|

AnswerFirst Communications was named a finalist for the Tampa Bay Business Journal’s 2016 Best Places to Work Awards. Employees of nominated businesses were asked to complete an online survey that measured employee engagement, loyalty and retention along with engagement categories that focused on items including team effectiveness, compensation and benefits. Want to work with us? [...]