We received a call from a chiropractor in Maryland who is very organized and had been successfully growing his practice, without any office help, for over a year.
One day he realized that his calendar did not reflect the number of new clients he was being referred. As it turns out his success had him spending most of his days actually applying his trade, leaving smaller and smaller windows of time to schedule his patients.
Appointments with new clients were there to be made, he just didn’t have the time to schedule them.
He mulled over the prospect of hiring a receptionist and did an online search. That search led him to our website’s Virtual Receptionist information page. It had not occurred to him that a call center could offer him a viable appointment scheduling solution.
How would the call center know the days and times he was available? What would prohibit the service from double-booking? Would they know about reschedules and cancellations fast enough?
Instead of continuing to wonder, he decided to call us.
We were able to recommend a web-based scheduling solution, owned and maintained by him, that not only allowed him and our operators the ability to book appointments online, but also allowed his returning clients to book online themselves.
In doing so, we were not only able to provide a cost effective scheduling solution for the chiropractor, but a time saving, convenient way for his clients to book their appointments without ever having to call or wait for a call back.
If you’re struggling to find the time to handle your own calendar management, reach out to us now for more information about how we can help.