Elevator Answering Service
24/7/365 elevator phone monitoring services with dispatching capabilities.
Our Elevator Answering Service provides a direct connection from your elevator to our call center.
If your building has an elevator, an immediate and helpful response is required when someone picks up the emergency handset, or pushes the “call” button.
AnswerFirst is not able to call 911 directly on the caller’s behalf and AnswerFirst provides monitoring only. We do not sell or install elevator monitoring telephones or equipment.
You’ll Love Our Features And Pricing
AnswerFirst Customer Service Professionals are trained to handle calls from distressed callers in a prompt and professional manner.
Your elevator service company can program the unique, telephone number we provide into the elevator dialer, so that our Customer Service Professionals are ready 24/7/365 to answer and dispatch your emergency elevator calls.
Our Customer Service Professionals take control of emergency calls and comfort distressed callers while quickly gathering the information they need to get callers help as soon as possible.
Our Customer Service Professionals will utilize the contact information and instructions that you provide so that emergencies are escalated to your specifications.
Comparing Different Answering Services?
Choosing the service that’s right for your business is a major decision. We’ve prepared a simple checklist you can use to compare services. Use this free guide to learn what questions you need to ask while shopping.
Benefits of Using AnswerFirst
Keep Your Phone Lines Open
Stop your employees from tying up your business phone lines with call outs and H.R. related questions and issues. Let our trained Customer Service Professionals handle it for you!
Pay As You Go with No Contracts
You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis. No contract or long-term commitments required. Cancel at any time.
Customize Your Account
Want certain personnel to be notified when calls are sent from elevators we are monitoring? You decide how messages are delivered and who receives them.
True 24/7/365 Service
Our U.S. based agents are available 24/7 including weekends and holidays. No additional charges for after-hours, weekend and holiday service. Our Customer Service Professionals are always available when you need them.