>>Elevator Phone Monitoring
Elevator Phone Monitoring2019-02-12T14:06:03+00:00

Elevator Answering Service

24/7/365 elevator phone monitoring services with dispatching capabilities.

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Our Elevator Answering Service provides a direct connection from your elevator to our call center.

If your building has an elevator, an immediate and helpful response is required when someone picks up the emergency handset, or pushes the “call” button.

AnswerFirst is not able to call 911 directly on the caller’s behalf and AnswerFirst provides monitoring only. We do not sell or install elevator monitoring telephones or equipment.  

You’ll Love Our Features And Pricing

100% U.S. Based

No Overseas Call Centers

Our Customer Service Professionals are all U.S. based.

Volume Discounts

Your Rate Decreases As Usage Increases

You are always billed at the lowest rate possible.

True 24/7/365 Service

No Hidden Fees For 24/7 Coverage

No additional charges for after-hours, weekend and holiday service.

One Second Billing

True One Second Billing

No rounding up to the nearest minute – pay only for what you use.

AnswerFirst Customer Service Professionals are trained to handle calls from distressed callers in a prompt and professional manner.

Your elevator service company can program the unique, telephone number we provide into the elevator dialer, so that our Customer Service Professionals are ready 24/7/365 to answer and dispatch your emergency elevator calls.

Our Customer Service Professionals take control of emergency calls and comfort distressed callers while quickly gathering the information they need to get callers help as soon as possible.

Our Customer Service Professionals will utilize the contact information and instructions that you provide so that emergencies are escalated to your specifications.

Comparing Different Answering Services?

Choosing the service that’s right for your business is a major decision. We’ve prepared a simple checklist you can use to compare services.  Use this free guide to learn what questions you need to ask while shopping.

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Benefits of Using AnswerFirst

  • Keep Your Phone Lines Open

    Stop your employees from tying up your business phone lines with call outs and H.R. related questions and issues. Let our trained Customer Service Professionals handle it for you!

  • Pay As You Go with No Contracts

    You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis.  No contract or long-term commitments required. Cancel at any time.

  • Customize Your Account

    Want certain personnel to be notified when calls are sent from elevators we are monitoring?  You decide how messages are delivered and who receives them.

  • True 24/7/365 Service

    Our U.S. based agents are available 24/7 including weekends and holidays.  No additional charges for after-hours, weekend and holiday service.  Our Customer Service Professionals are always available when you need them.

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