Inbound Call Center Solutions2018-11-26T19:56:19+00:00

Our U.S. Inbound Call Center Allows You to Provide 24/7 Support to Your Customers

Our Call Center Solutions include: order taking, 24/7 live technical support, scheduling & reservations, lead capture and other inbound contact center services.

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Trusted by Thousands Of Businesses

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Benefits of Using Our 24/7 Contact Center Solutions

  • True 24/7/365 Service

    Our U.S. based Customer Service Professionals are available 24/7 including weekends and holidays.  No additional charges for after-hours, weekend and holiday service.  Our Customer Service Professionals are always available when you need them.

  • Pay As You Go with No Contracts

    You pay a small monthly base rate to keep your account active, but then only pay for what you use on a per minute basis.  No contract or long-term commitments required. Cancel at any time.

  • Simple & Affordable Pricing

    Our simple 1 Rate Plan means that you pay as you go only for what you use (no unused calls or minutes). We bill in one second increments (no 1 minute rounding).

  • Dedication to Customer Service

    When you partner with AnswerFirst your clients are provided with excellent 24/7/365 live customer service and so are you.

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Be Available to Your Customers 24/7/365

Customer service professional wearing a headset phone

AnswerFirst call center services are the perfect compliment for small or large businesses who find the cost of providing in-house 24/7 live support prohibitive.

Whether your needs are as simple as collecting important personal and product information from your callers on a sparse per order basis or as demanding as sales and support for a nationwide advertising campaign, our Customer Service Professionals can field calls transparently as though they work directly for your company.

We specialize in combining various services to deliver custom-tailored contact center solutions.

In most cases, we can integrate directly from your CRM, e-commerce solution or trouble ticketing system and even provide information using your FAQs and knowledge-base.

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