Scheduling & Reservations
In today’s busy workplaces, people have complicated schedules and keeping track of everyone can be a difficult, if not impossible, task. Not anymore!
Our Customer Service Professionals help free you and your staff from this time consuming task so you can focus on other objectives. Regardless of whether your business schedules appointments, meetings, tasks, jobs, clients or service calls – AnswerFirst will get your staff on the same page, reduce scheduling errors and boost productivity!
AnswerFirst is able to function as a virtual receptionist for you by booking appointments and reservations in real-time using your shared online calendar or by taking a message from the caller with the appointment information so that you can call back to confirm.
Our Customer Service Professionals will also perform general messaging duties for non-scheduling calls. All customer calls are answered and appointments are taken and/or confirmed instantly. Your service staff is no longer interrupted to take phone calls, confirm future appointments and your front desk staff is offloaded to perform other important tasks.
You get an easy cost effective solution which saves time, prevents overbooking, and exceeds your client expectations.
Delivery Options: General messaging is usually part of a scheduling account. We will deliver general messages via multiple methods at no additional charge. Hold for call in, call out (to cell phone, home phone etc.), digital page, alpha page, e-mail, text messaging, fax each as taken, voice mailbox, file download or export, fax summary and e-mail summary.
Looking for more information?
Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!