24/7 Answering Services for Virginia Beach

Local Answering Services to Help Your Virginia Beach Business Stay Connected

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Virginia Beach is a thriving coastal city, known for its tourism, entertainment, and vibrant business scene. With the busy pace of the city, offering top-tier customer service is essential to staying competitive and maintaining strong relationships with clients. AnswerFirst’s 24/7 answering services ensure that Virginia Beach businesses never miss an opportunity to connect with their customers. Whether it’s day or night, our live, professional representatives are always available to provide exceptional service. Since 1998, we have been partnering with Virginia Beach businesses to elevate their customer service, helping them stand out in this dynamic market.

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Stop Missing Important Phone Calls for Your Business

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Outsource Your Customer Service to Our Team of Professionals

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Relay Critical Information for Prompt Resolution

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A Dedicated Number With 24/7 Support for Your Employees

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Optimize Your Support Process with Our Professionals

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U.S-Based Customer Service Professionals for Your Calls

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Improve Order Efficiency & Reduce Errors or Mishaps

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Leave Appointment Setting to Us & Focus on What Really Matters

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24/7 Oversight to Catch Important Alerts That Need Quick Action

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Support Your Customers from Anywhere, Anytime

We’re a Top-Rated Answering Service with Hundreds of 5-Star Reviews

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Virginia Local Answering Service

Supporting Businesses in Virginia Beach & Across Virginia

From the oceanfront to the quieter areas of Princess Anne and Redmill, AnswerFirst’s 24/7 Answering Services support businesses throughout Virginia Beach. Whether you’re serving tourists or local residents, our team ensures that every call is answered with professionalism and care. We help your business stay connected and responsive.

From the oceanfront to the quieter areas of Princess Anne and Redmill, AnswerFirst’s 24/7 Answering Services support businesses throughout Virginia Beach. Whether you’re serving tourists or local residents, our team ensures that every call is answered with professionalism and care. We help your business stay connected and responsive.

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Discover Why People Love AnswerFirst

Different isn’t always better, but it is with us.

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Human-Powered, Tech-Enhanced

Combining the personal touch of skilled Customer Service Professionals with advanced technology for high-quality, responsive service.

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Simple & Transparent Pricing

No contracts or hidden fees. Rates that adjust automatically to ensure the best pricing based on usage and true one-second billing (no rounding up).

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100% U.S.-Based Customer Support

All of our Customer Service Professionals are located in the U.S, ensuring high-quality interactions and reliable support without language barriers.

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Unprecedented Account Control

Our Client Web Access (CWA) portal provides you with enhanced control and management over your account, ensuring full transparency and ease.

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Over 25 Years of Support Expertise

We’ve been providing 24/7 answering and inbound contact center services since 1998, making us top experts in the customer service industry.

Different Industries Have Different Requirements

Specialized Services for Virginia Beach’s Biggest Industries

Virginia Beach is a diverse city with a wide range of industries, from hospitality and tourism to healthcare and real estate. AnswerFirst understands the unique needs of each sector and provides tailored solutions to enhance communication, foster growth, and build lasting client relationships. Our decades of experience ensure that we can help Virginia Beach businesses thrive with customized answering services.

IT Companies & Tech Support Providers

Virginia Beach IT Answering Services

With a growing tech scene, Virginia Beach businesses in the IT sector need fast, reliable communication to stay ahead. Our IT Answering Services provide live, knowledgeable representatives who are available 24/7 to handle technical support and customer inquiries. We ensure your clients receive prompt, professional service while your team focuses on innovation and solving complex problems. By effectively managing your calls, we help your business provide a seamless experience for clients, strengthening your position in Virginia Beach’s competitive tech market and enhancing customer satisfaction.

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IT industry concept
Legal professionals
Legal professionals

Lawyers, Law Firms & Other Legal Practices

Virginia Beach Legal Answering Services

For law firms in Virginia Beach, efficient communication is key to delivering top-notch service to clients. Our Legal Answering Services provide a trusted solution for handling consultations, urgent inquiries, and updates. We help you maintain professionalism and confidentiality while ensuring your clients feel valued and heard, supporting your firm’s success in this competitive market. By managing calls after hours and during peak times, we ensure that no client need goes unmet, helping you build trust and keep your firm’s reputation strong in Virginia Beach’s legal community.

Doctors, Dentists, Hospitals & Other Healthcare Professionals

Virginia Beach Medical Answering Services

In Virginia Beach’s healthcare sector, reliable communication is essential for providing excellent patient care. Our HIPAA-compliant Medical Answering Services manage after-hours calls, appointment scheduling, and urgent inquiries with compassion and professionalism. We help ensure your practice remains accessible and responsive, so your team can focus on providing quality care. Our services allow patients to feel supported at all times, helping your practice build strong relationships and ensuring your reputation for excellent care in Virginia Beach’s healthcare market.

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Medical professionals having a meeting
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Real estate industry professionals concept

Agents, Land Investors, Property Managers & Traditional Brokers

Virginia Beach Real Estate Answering Services

Virginia Beach’s real estate market is fast-paced, requiring prompt communication to secure leads and close deals. Our Real Estate Answering Services ensure that every call is answered quickly and professionally, from coordinating property showings to addressing buyer and seller inquiries. With our service, you’ll never miss an opportunity and can focus on growing your real estate business. By handling the communication side of things, we help you maintain a professional image, respond to inquiries faster, and stay competitive in Virginia Beach’s dynamic real estate landscape.

HVAC Technicians, Plumbers, Electricians & Other Commercial/Residential Service Providers

HVAC Technicians, Plumbers, Electricians & Other Service Providers

Virginia Beach Service Provider Answering Services

Whether you’re a contractor, an HVAC technician, or a service provider in any other field, Virginia Beach service businesses rely on seamless communication to keep customers satisfied. Our 24/7 Service Provider Answering Services manage scheduling, emergency calls, and general inquiries, allowing you to stay focused on delivering top-notch service. We help you maintain reliability and build stronger relationships with your clients. By ensuring every call is answered promptly, we contribute to your reputation for being dependable and professional in Virginia Beach’s competitive service industry.

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Service industry concept
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small business concept, man writing in a ledger

Small Business Owners & Entrepreneurs

Virginia Beach Small Business Answering Services

The small business community in Virginia Beach is thriving, and standing out requires exceptional customer service. Our affordable Small Business Answering Services provide professional call management tailored to your needs and budget. Whether you’re a new business or a long-standing one, we help ensure that every customer interaction is handled with care, allowing you to focus on growing your business and building lasting relationships. With our dependable support, your business can maintain a professional image, increase customer satisfaction, and thrive in Virginia Beach’s competitive small business market.

Ready to Discuss How AnswerFirst Can Help Your Business?

Our Business Development Specialists are ready to answer any questions you have about our answering services and provide you with all the information you need to get started with AnswerFirst.

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Ready to Discuss How AnswerFirst Can Help Your Business?

Our Business Development Specialists are ready to answer any questions you have about our answering services and provide you with all the information you need to get started with AnswerFirst.

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Frequently Asked Questions

Get Answers to Common Questions About Our Virginia Beach Answering Services

Most calls are answered within an average of 2 rings or less, with a small percentage answered on the 3rd or 4th ring. We prioritize prompt and efficient responses to ensure your customers are never kept waiting.

Yes, every call and inquiry, whether through phone, email, or other communication channels, will be answered by a real Customer Service Professional.

Our team is made up of highly trained individuals based in the United States, dedicated to providing personalized and efficient service for every interaction. You can trust that your customers will always speak with a real person, ensuring a human touch in all communications.

Most accounts are active and capable of messaging within one business day. Full customization is typically completed within one to two business days from receiving your instructions and contact lists.

Yes, our services can integrate with your existing software. We offer both express and full integration options via API. For more detailed information about our integration capabilities, please visit our Integrations page.

We keep our pricing simple to eliminate the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please contact a Business Development Specialist for more information about our pricing.

The following services are included with your AnswerFirst account, with no additional charge:

    • Client Web Access (CWA)
    • Custom Announcements
    • Multiple Delivery Methods
    • Call Recordings
    • Message archiving
    • Account reports
    • 24/7/365 Answering (Includes Holiday, Weekends & Nights)

There are no additional fees for nights, weekends, or holidays.

For more information about our pricing, please get in touch with a Business Development Specialist.

Get Pricing Sent Straight to Your Inbox

Get A Quote for Your Business

Please fill out the form below with all required fields. After submission, a Business Development Specialist will reach out via email. If you experience any issues completing the form, please contact our team at 866-341-9422.

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