Is tracking employee absenteeism time consuming and tedious?
Using an answering service with a dedicated employee callout line can streamline the process while also removing this time consuming task from your workload.
An answering service can provide a unique local or toll-free number that serves as your employee callout line. This configuration prevents your employees from tying up your main business lines when they need to call out of work.
Live operators are available 24 hour per day 7 days per week (including holidays) to handle calls to your dedicated line so there is never any reason why an employee cannot reach someone to report an absence. When an employee calls in, a live Customer Service Professional collects all of the details about the absence per your specifications. You can request that any specific information is gathered on the call including name, employee ID, department, reason for absence or any other details.
Additionally, that information can be delivered to you or one of your staff members in whatever manner you choose. Want to receive text messages when members of your Management team call in? No problem. Or would you prefer messages about the call out details be taken and emailed to you immediately? There are endless possibilities for how the information collected can be delivered to you or your staff so you can choose reporting methods that work best for you and your business.
You can also use your dedicated employee callout line for employees who need to report tardies or any other crucial HR related communications.
Easily track when employees call in to report an absence and the reason for their absences whether it’s sick or personal time with a 24/7 live answering service. Eliminate disputes and streamline the absentee reporting process.
Looking for more information?
Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!