24/7 Small Business Answering Services

U.S.-based, live answering service for small business and entrepreneurs.

See Our PricingSee Our Pricing
male small business owner on phone call

We provide the support your small business needs to grow.

Running a small business means wearing many hats and handling various responsibilities. Our 24/7 small business answering service lightens that load, giving your business the support it needs to focus on what matters most.

Inbound Call Center Icon

24/7 Call Answering

Never miss another important business call with our 24/7 small business phone answering service. We ensure your customers are always taken care of, no matter the hour.

Message Taking Icon

Call Screening & Qualification

Our small business answering service reduces distractions by filtering out spam calls and non-urgent inquiries. We qualify leads, prioritize important calls, and take messages when necessary.

virtual receptionist icon

Live Virtual Receptionists

Every customer interaction matters. Our live virtual receptionist service for small business ensures all of your calls are answered with professionalism and care.

Triage and ER Dispatching Icon

Message Taking & Instant Notifications

Stay informed without being tied to the phone. With our live answering service for small business, you get detailed messages and real-time notifications via text, email, or your preferred system.

Pricing That Adjusts to the Lowest Rate for You

No additional fees for weekends, nights or holidays.

$30 Per Month

Rates From $1.50 – $1.85 Per Minute

(Based On Your Usage)

Pay As You Go

(No Minimum Usage or Commitment to Minute Plans)

True One Second Billing

(No Rounding Up To The Nearest Minute)

Your Account Benefits Include:

  • We Never Outsource Overseas. U.S Customer Service Professionals.
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration with Most Business Software
Get Detailed Pricing in Your InboxGet Detailed Pricing in Your Inbox
  • We Never Outsource Overseas
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration With Most Business Software

Live Answering Service for Small Business

With our small business answering service, you’ll never miss a call again—whether it’s during business hours or late at night.

24/7 Phone Answering for Small Business

With our 24/7 live phone answering service for small business, you ensure that every incoming call is answered promptly and professionally—no matter the time of day. Whether it’s a late-night inquiry, an urgent request, or a simple question, our team is ready to provide the support your clients need. Our small business phone answering service gives you peace of mind, knowing you’ll never miss an important call again.

Female doctor with patient
Dentist working with patient

After Hours Answering Service for Small Business

 Your small business doesn’t stop after hours, and neither should your customer service. Our after hours answering service for small business handles service requests, urgent inquiries, and customer concerns whenever your team is unavailable. Whether it’s a weekend emergency or an evening question, our receptionists guarantee customers are never left waiting, and your business continues to look responsive and professional.

Virtual Receptionist for Small Business

Our virtual receptionist service offers an affordable and efficient solution for small businesses. With our virtual receptionist service for small business, you can stay organized, reduce overhead costs, and ensure your clients always receive a friendly, professional experience. Whether you need assistance during business hours or at any time of day, our virtual receptionists help manage your communications seamlessly.

Home hospice nurse greeting patient

Live Answering Service for Small Business

With our small business answering service, you’ll never miss a call again—whether it’s during business hours or late at night.

female receptionist wearing headset smiling at camera

24/7 Phone Answering for Small Business

With our 24/7 live phone answering service for small business, you ensure that every incoming call is answered promptly and professionally—no matter the time of day. Whether it’s a late-night inquiry, an urgent request, or a simple question, our team is ready to provide the support your clients need. Our small business phone answering service gives you peace of mind, knowing you’ll never miss an important call again.

After Hours Answering Service for Small Business

Your small business doesn’t stop after hours, and neither should your customer service. Our after hours answering service for small business handles service requests, urgent inquiries, and customer concerns whenever your team is unavailable. Whether it’s a weekend emergency or an evening question, our receptionists guarantee customers are never left waiting, and your business continues to look responsive and professional.

female receptionist on call center night shift
live virtual receptionist on call

Virtual Receptionist for Small Business

Our virtual receptionist service offers an affordable and efficient solution for small businesses. With our virtual receptionist service for small business, you can stay organized, reduce overhead costs, and ensure your clients always receive a friendly, professional experience. Whether you need assistance during business hours or at any time of day, our virtual receptionists help manage your communications seamlessly.

Why choose AnswerFirst?

clock icon

90% of calls answered on the first ring.

Fast response times mean your customers get help right away—no frustrating delays or wait times.

dollar sign icon

Top-tier services at unbeatable prices.

No more sacrificing quality for affordable costs—we provide top-tier services at a price that fits your budget.

virtual receptionist icon

100% U.S-based, human-powered customer support.

Our team of 24/7, live virtual receptionists are all located in the U.S, ensuring high-quality interactions.

online portal icon

Free portal for easy account access & management.

Access your account anytime with a simple, user-friendly online portal designed for transparency & convenience.

Getting started with AnswerFirst is easy.

Transform your small business’s call answering process in just 4 simple steps.

STEP 1

See if AnswerFirst is Right for Your Business

Fill out the form or call us to speak with a Business Development Specialist. They’ll provide you with detailed pricing info & help you determine if we’re the right fit for your business.

Take Me to the Form
Call Us: 1-800-645-2616

STEP 2

Sign Up with AnswerFirst

Complete the sign up form. Yes, we know it’s a little long, but this is the first step in ensuring your calls are answered to your exact specifications.

STEP 3

Meet Your Dedicated White Glove Representative

Your White Glove Representative will guide you through the setup process and provide dedicated support during your first 45 days to help you maximize your AnswerFirst account.

STEP 4

Forward Your Calls to AnswerFirst

No need to change your existing business phone number; just forward your calls to us when you want us to answer.

Get our pricing sent to your inbox now.

Discover how our Pay-As-You-Go pricing works & the benefits included in your AnswerFirst account.

If you experience any issues completing the form or don’t receive an email from us after completion, please contact Business Development at 866-343-3306.

Name(Required)
Please DO NOT click the SUBMIT button multiple times. If you do not receive an email from us within the next 10 minutes please check your SPAM folder.
This field is hidden when viewing the form

We value your privacy & do not sell your personal information to any third party. Your data is used solely to enhance your experience with our services & provide relevant communications.

Our small business answering service helps thousands of businesses just like yours.

Ybor City Waking Tours Case Study by AnswerFirst

Our small business answering service helps thousands of businesses just like yours.

Ybor City Waking Tours Case Study by AnswerFirst

Ready to discuss how we can help your business?

Our Business Development Specialists are ready to answer any questions you have about our answering services, and provide you with all the information you need to get started with AnswerFirst.

Get answers to common questions about our small business answering services.

Yes! Our services are designed to scale effortlessly with your business. As your business grows, we can accommodate increased call volumes and expanded needs, allowing you to focus on what truly matters. Our goal is to support your growth by providing flexible and scalable solutions that free up your time and resources.

Absolutely. We understand that each small business has unique needs, challenges, and requirements. Our services can be fully customized to meet the specific demands of your small business, both during and after hours, ensuring seamless communication and exceptional client support.

Yes, our services can integrate with your existing CRM systems. We offer both express and full integration options via API.

For more detailed information about our integration capabilities, please visit our Integrations page.

We keep our pricing simple, removing the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use, as you use them. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please visit our Pricing page for more details.

No, we do not require you to sign a contract, and you are free to cancel at any time without penalty.

Please visit our Pricing page for more details.

See All FAQs

Discover our solutions to your biggest challenges.

  • Handling High Call Volumes
  • Reducing the Administrative Burden on Staff
  • Filtering & Qualifying Leads
  • Improving Client Communication & Satisfaction
  • Managing After-Hours Phone Callsy
In a small business, every call represents an opportunity—whether it’s a new client, a returning customer, or a time-sensitive request. Missed calls can lead to lost sales, delayed services, or frustrated customers who may turn to your competitors.

With our 24/7 answering services for small businesses, you’ll never miss a call again, no matter the time of day or night. Our receptionists are always ready to assist, ensuring your customers feel valued and your business stays accessible around the clock.
As a small business owner, you are often balancing multiple roles at once—handling operations, customer service, and everything in between. Answering every call can quickly become overwhelming, especially when you are juggling tasks on the go.

Our virtual answering service for small business acts as an extension of your team, helping with tasks like call answering, scheduling appointments, and message taking. With us handling your customer inquiries, you can focus on what matters most: growing your business and delivering great service.
Not every call you receive is a potential lead. Spam calls and irrelevant inquiries can waste valuable time and resources.

Our call answering service for small business helps to filter out unwanted callers, ensuring that only serious inquiries or relevant leads are passed through. We qualify leads based on your business’s specific needs and criteria, so you’re only spending time on calls that matter—helping you grow your customer base without the distraction of unnecessary calls.
First impressions are everything. Your customers expect professional, courteous, and knowledgeable service from the moment they reach out to you.

Our live answering services for small businesses ensure that every call is answered with professionalism and care. Whether it’s a general inquiry or a specific service request, our agents represent your business with a polished, reliable, and customer-focused approach—giving your small business the big-business feel it deserves.
Customers expect businesses to be available beyond traditional working hours. Whether it is an emergency service request, a late-night inquiry, or a weekend booking, your clients want to know they can always reach you.

Our after hours answering services for small businesses ensure your business stays responsive even after hours, capturing new opportunities and maintaining excellent customer relationships—even when you are off the clock.

In a small business, every call represents an opportunity—whether it’s a new client, a returning customer, or a time-sensitive request. Missed calls can lead to lost sales, delayed services, or frustrated customers who may turn to your competitors.

With our 24/7 answering services for small businesses, you’ll never miss a call again, no matter the hour. Our receptionists are always ready to assist, ensuring your customers feel valued and your business stays accessible around the clock.

As a small business owner, you’re often balancing multiple roles at once—handling operations, customer service, and everything in between. Answering every call can quickly become overwhelming, especially when you’re juggling tasks on the go.

Our virtual answering service for small business acts as an extension of your team, helping with tasks like call answering, scheduling appointments, and message taking. With us handling your customer inquiries, you can focus on what matters most: growing your business and delivering great service.

Not every call you receive is a potential lead. Spam calls and irrelevant inquiries can waste valuable time and resources.

Our call answering service for small business helps to filter out unwanted callers, ensuring that only serious inquiries or relevant leads are passed through. We qualify leads based on your business’s specific needs and criteria, so you’re only spending time on calls that matter—helping you grow your customer base without the distraction of unnecessary calls.

First impressions are everything. Your customers expect professional, courteous, and knowledgeable service from the moment they reach out to you.

Our live answering services for small businesses ensure that every call is answered with professionalism and care. Whether it’s a general inquiry or a specific service request, our agents represent your business with a polished, reliable, and customer-focused approach—giving your small business the big-business feel it deserves.

Customers expect businesses to be available beyond traditional working hours. Whether it’s an emergency service request, a late-night inquiry, or a weekend booking, your clients want to know they can always reach you.

Our after hours answering services for small businesses ensure your business stays responsive even after hours, capturing new opportunities and maintaining excellent customer relationships—even when you’re off the clock.

Access & manage your AnswerFirst account.

AnswerFirst Client Web Access

Client Web Access (CWA) Portal

The CWA Portal allows for secure and convenient management of your answering service needs and preferences. Whether you need to adjust on-call schedules, monitor service performance, or integrate with your business systems, our portal ensures you have the tools and information you need at your fingertips.

View, respond to, and organize messages taken by AnswerFirst. Easily prioritize and track important communications to ensure timely responses and maintain seamless customer interactions.

Take charge of your account by updating critical information such as contact details, on-call schedules, and service preferences. Tailor the settings to align with your operational needs and ensure uninterrupted service.

Gain insights into your service usage with detailed call logs, comprehensive reports, and performance metrics. Use this data to assess service effectiveness and make informed decisions to enhance customer satisfaction.

Configure and maintain API integrations with your existing business software directly through the portal. This ensures smooth data transfer and synchronization across platforms, streamlining your workflow and improving efficiency.

Review and manage your billing statements, invoices, and payment history all in one place. Stay informed about your account balance and ensure timely payments without the hassle

Access a wealth of resources, including FAQs and support documentation, to quickly find answers to your questions. If you need further assistance, our support team is just a click away, ready to help you resolve any issues.

Connect With Your Business Software

Our answering service and call center software integrates seamlessly with your existing business software. With both API options and our AnswerFirst Zap, we keep your business connected, ensuring seamless data flow.

Pipedrive logo
Jira logo
Zendesk logo
Hubspot logo
Slack logo
Microsoft Teams logo

Real people,
real interactions,
real results.

Our small business receptionists are highly trained experts, dedicated to delivering exceptional service to your customers at every interaction.

Listen to these sample recordings to hear how our commitment to real, human connections ensures your customers receive the best care, each and every time.

Real people, real interactions, real results.

Our small business receptionists are highly trained experts, dedicated to delivering exceptional service to your customers at every interaction. Listen to these sample recordings to hear how our commitment to real, human connections ensures your customers receive the best care, each and every time.