AnswerFirst Pricing

Different, Better Answering Service Pricing

Pricing That Adjusts to the Lowest Rate For You

Simplified Pricing Designed With Your Business In Mind

Our pricing is designed to be straightforward and competitive. There’s no need to choose a plan, and you never pay overage fees. You pay an affordable monthly base rate plus a per-minute rate for the services you actually use, as you use them.

Our commitment to fairness is reflected in our true per-second billing policy. This means you are never rounded up to the nearest minute—you only pay for the exact time our Customer Service Professionals spend on your calls.

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$30 Per Month

Rates From $1.40 – $1.75 Per Minute

(Based On Your Usage)

Pay As You Go

(No Minimum Usage or Commitment to Minute Plans)

True One Second Billing

(No Rounding Up To The Nearest Minute)

Experience the Benefits of Professional Answering Services

Your AnswerFirst Account Benefits

Our answering services are available around the clock, every day of the year, including holidays, weekends, and nights. This ensures that your calls are handled promptly and professionally, no matter when they come in.

All of our Customer Service Professionals are located within the United States. We believe in providing the best service possible, which includes employing local, knowledgeable staff within all contiguous 48 state time zones.

Easily access and manage your account through our intuitive web interface. Client Web Access (CWA) provides you with a convenient way to view and update your account details, monitor call activity, and make adjustments as needed, all from your desktop or mobile device.

Every account comes with the ability to create and use custom announcements tailored to your business’s needs. This feature allows you to personalize the messaging your callers hear, ensuring they receive information and prompts that are relevant to your services.

We offer a range of message delivery methods, and you can select any combination that suits your preferences without incurring additional fees. Whether you prefer messages via email, text, voice, or pager, you have the flexibility to choose the delivery methods that work best for you.

You have access to all inbound and outbound call recordings through our user-friendly web interface. This feature allows you to review call interactions for training, quality assurance, or reference purposes, ensuring you have a comprehensive record of communications.

Messages are securely archived and available for retrieval for up to 85 days via our web interface. This archiving feature ensures that you can access past communications whenever needed, providing a reliable record of message history.

Detailed account reports are available 24/7 through our web interface. These reports offer insights into your call activity, service usage, and other important metrics, helping you stay informed and make data-driven decisions.

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Ready to Discuss How AnswerFirst Can Help Your Business?

Our Business Development Specialists are ready to answer any questions you have about our answering services and provide you with all the information you need to get started with AnswerFirst.

Call Now: 1-800-645-2616Call Now: 1-800-645-2616
Happy answering service operator

Proven Results, Happy Clients

Discover the Benefit of Using AnswerFirst

“I have been using AnswerFirst for years. They have been an amazing help for incoming communications across multiple businesses.I have recommended them to others that have had 5 star experiences every time. It is rare to find a company that continues to improve year after year in their service and customer support. I wholeheartedly recommend them.”

Jon C.

“The Customer Service Professionals are friendly and knowledgeable, and they handle all of my calls with ease. I appreciate that they are always available, even during off-hours, and that they are able to provide me with detailed reports on all of my calls. Overall, I highly recommend AnswerFirst for any business looking to improve their customer service and streamline their operations.”

Jennifer M.

“I’ve used AnswerFirst for over 10 years. It has been 100% effective for my business. It frees me up and filters out unwanted sales calls. It gives small businesses like mine a larger professional footprint.”

Michael A.

“We’ve used AnswerFirst for many years and they are outstanding! Our intake call system is complicated, and the folks at AnswerFirst understand and execute our call protocol with precision and speed. Their support assistance is second to none.”

Heidi H.

“We’ve been using AnswerFirst for almost a year for a side business. They are consistent in answering the phone and any time we need help, they’re amazing.”

Troy Ramey

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Learn More About Our Unique Pricing Model

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Frequently Asked Questions

Get Answers to Common Questions About Our Pricing

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We keep our pricing simple to eliminate the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please contact a Business Development Specialist for more information about our pricing.

No, we do not require you to sign a contract, and you are free to cancel at any time without penalty.

The cost of our services varies based on each client’s unique needs. We offer a base monthly rate plus a per-minute rate for the services provided, with true one-second billing, meaning we don’t round up to the nearest minute so you’re not charged for unused time.

There are no additional fees for nights, weekends, or holidays.

For more information about our pricing, please get in touch with a Business Development Specialist.

 

The following services are included with your AnswerFirst account, with no additional charge:

    • Client Web Access (CWA)
    • Custom Announcements
    • Multiple Delivery Methods
    • Call Recordings
    • Message archiving
    • Account reports
    • 24/7/365 Answering (Includes Holiday, Weekends & Nights)

Yes, account customization is a one-time fee based on the complexity of your account. Please contact a Business Development Coordinator to determine your specific rate.

One forwarding number is included with your account, with a maximum of five forwarding numbers allowed per account. Each additional forwarding number incurs a charge of $3 per month.

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