Different, Better Answering Service Pricing

Our per-minute rate automatically decreases as your usage increases. Our pricing is unique, fair and competitive.

Smiling Customer Service operator with headset on

Pricing That Adjusts to the Lowest Rate for You

No additional fees for weekends, nights or holidays.

$30 Per Month

Rates From $1.50 – $1.85 Per Minute

(Based On Your Usage)

Pay As You Go

(No Minimum Usage or Commitment to Minute Plans)

True One Second Billing

(No Rounding Up To The Nearest Minute)

Your Account Benefits Include:

  • We Never Outsource Overseas. U.S Customer Service Professionals.
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration with Most Business Software
  • We Never Outsource Overseas
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration With Most Business Software

We have pricing for every business size & type.

Call us to get a custom quote for your business.

Learn More About Our Unique Pricing Model

Get Our Pricing & Info Packet Sent To Your Inbox

Please fill out the form below with all required fields. After submission, a Business Development Specialist will reach out via email. If you experience any issues completing the form, please contact our team at 866-341-9422.

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We Are Different

From our Customer Service Professionals to our pricing structure, we’re not like other answering services.

Because we are a true Pay-As-You-Go service with volume discounts based on usage, it’s hard to show our pricing online in a way that effectively compares our pricing structure to what other services offer.

That’s why we ask you to call us!

Our Business Development Coordinators understand how other call centers and answering services charge their customers and why our pricing model is superior for most businesses.

The best way to shop for answering service is to call!

We’re a Top-Rated Answering Service with Hundreds of 5-Star Reviews

AnswerFirst's Google Rating
AnswerFirst's TrustPilot Rating
AnswerFirst's Clutch Rating

“We started using AnswerFirst for our business to be able to still have calls answered after-hours, and we are beyond pleased with the results we’re getting. The Customer Service they give to our clients is top-notch and what we expect our customers to have. They are very prompt when answering questions, and send me a text if it is something they aren’t able to answer to follow-up. They also handle our scheduling and we have not had a single problem with them booking appointments. They get all the needed information and send out the proper communication. I would highly recommend this service to anyone who is looking for an answering service. “

Nicoles L.

“We started using AnswerFirst for our business to be able to still have calls answered after-hours, and we are beyond pleased with the results we’re getting. The Customer Service they give to our clients is top-notch and what we expect our customers to have. They are very prompt when answering questions, and send me a text if it is something they aren’t able to answer to follow-up. They also handle our scheduling and we have not had a single problem with them booking appointments. They get all the needed information and send out the proper communication. I would highly recommend this service to anyone who is looking for an answering service. “

Nicoles L.

Happy Customer Service Professionals Provide Superior Service

AnswerFirst glassdoor ratings

Happy employees produce better results. They are more engaged and more likely to go above and beyond, every day and in every way.

That’s why our culture is employee-centric. We focus on creating a meaningful work experience for every employee, regardless of his or her title or position.

Frequently Asked Questions

Get Answers to Common Questions About Our Pricing

We keep our pricing simple to eliminate the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please contact a Business Development Specialist for more information about our pricing.

No, we do not require you to sign a contract, and you are free to cancel at any time without penalty.

The cost of our services varies based on each client’s unique needs. We offer a base monthly rate plus a per-minute rate for the services provided, with true one-second billing, meaning we don’t round up to the nearest minute so you’re not charged for unused time.

There are no additional fees for nights, weekends, or holidays.

For more information about our pricing, please get in touch with a Business Development Specialist.

 

The following services are included with your AnswerFirst account, with no additional charge:

    • Client Web Access (CWA)
    • Custom Announcements
    • Multiple Delivery Methods
    • Call Recordings
    • Message archiving
    • Account reports
    • 24/7/365 Answering (Includes Holiday, Weekends & Nights)

Yes, account customization is a one-time fee based on the complexity of your account. Please contact a Business Development Coordinator to determine your specific rate.

One forwarding number is included with your account, with a maximum of five forwarding numbers allowed per account. Each additional forwarding number incurs a charge of $3 per month.