Your business’s phone calls, answered.

Our live phone answering service adapts to your business—whether you need support for overflow calls, full-service call handling, or an after hours answering service, we’ve got you covered.

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24/7 Phone Answering Service

Keep your business available around-the-clock with our 24 hour answering service.

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Live Call Answering

U.S.-based live receptionists (real people, no bots) answering every call with care.

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Custom Call Handling & Scripting

We answer with your business name & personalized greeting, ensuring seamless support.

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Call Screening & Message Taking

We filter & document calls, so you receive only the messages that matter.

Pricing that adjusts to the lowest rate for you.

No additional fees for weekends, nights or holidays.

$30 Per Month

Rates From $1.50 – $1.85 Per Minute

(Based On Your Usage)

Pay As You Go

(No Minimum Usage or Commitment to Minute Plans)

True One Second Billing

(No Rounding Up To The Nearest Minute)

Your Account Benefits Include:

  • We Never Outsource Overseas. U.S Customer Service Professionals.
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration with Most Business Software
  • We Never Outsource Overseas
  • Your Per Minute Rate Auto Adjusts Every Month to Our Best Rate
  • No Additional Fees for Nights, Weekends or Holidays
  • Download Detailed Call Reports 24/7/365. Full Transparency!
  • Easily Manage Your Account From Anywhere with Our Secure Web Portal
  • Free Integration With Most Business Software

Discover our solutions to your biggest challenges.

  • Spending too much time on phone calls
  • Missing too many phone calls
  • Need for 24/7 support
  • Customers frustrated by lengthy hold times
  • Internal staff overwhelmed during peak call times
Constantly answering calls can take you away from running your business. Our telephone answering service ensures every call is handled efficiently, allowing you to focus on what matters most.

Whether it’s filtering routine inquiries or prioritizing urgent messages, we streamline your workflow while keeping you informed. Free up your time—we’ll take care of your calls.
Every missed call is a potential lost opportunity. Our 24/7 answering service ensures that every customer reaches a real person, no matter when they call.

We capture leads, assist customers, and relay important messages, so you never lose business due to an unanswered phone. Stay connected and keep your business moving forward.
Customers expect availability beyond standard business hours. Our 24 hour answering service provides professional, friendly support at any time—day, night, weekends, and holidays.

Whether you need full-time coverage or after hours answering service, we make sure your callers always receive assistance. No more voicemails or lost opportunities—just reliable phone answering services.
Long wait times lead to frustrated customers and lost revenue. With AnswerFirst, your callers reach a live receptionist immediately—no endless hold music or automated menus.

Our live call answering service provides quick responses, takes messages, and routes calls efficiently, improving customer satisfaction and retention.
Busy seasons and unexpected call spikes can overwhelm your team, leading to missed opportunities and burnout. Our virtual answering service acts as an extension of your business, managing overflow calls and ensuring every customer receives the attention they deserve.

With our flexible, pay-as-you-go answering services, you can scale your service as needed while keeping your team focused.

Constantly answering calls can take you away from running your business. Our telephone answering service ensures every call is handled efficiently, allowing you to focus on what matters most. Whether it’s filtering routine inquiries or prioritizing urgent messages, we streamline your workflow while keeping you informed. Free up your time—we’ll take care of your calls.

Every missed call is a potential lost opportunity. Our 24/7 answering service ensures that every customer reaches a real person, no matter when they call. We capture leads, assist customers, and relay important messages, so you never lose business due to an unanswered phone. Stay connected and keep your business moving forward.

Customers expect availability beyond standard business hours. Our 24 hour answering service provides professional, friendly support at any time—day, night, weekends, and holidays. Whether you need full-time coverage or after hours answering service, we make sure your callers always receive assistance. No more voicemails or lost opportunities—just reliable phone answering services.

Long wait times lead to frustrated customers and lost revenue. With AnswerFirst, your callers reach a live receptionist immediately—no endless hold music or automated menus. Our live call answering service provides quick responses, takes messages, and routes calls efficiently, improving customer satisfaction and retention.

Busy seasons and unexpected call spikes can overwhelm your team, leading to missed opportunities and burnout. Our virtual answering service acts as an extension of your business, managing overflow calls and ensuring every customer receives the attention they deserve. With flexible, live call handling, you can scale your service as needed while keeping your team focused.

Why choose AnswerFirst?

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90% of calls answered on the first ring.

Fast response times mean your customers get help right away—no frustrating delays or wait times.

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Top-tier services at unbeatable prices.

No more sacrificing quality for affordable costs—we provide top-tier services at a price that fits your budget.

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100% U.S-based, human-powered customer support.

Our team of 24/7, live virtual receptionists are all located in the U.S, ensuring high-quality interactions.

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Free portal for easy account access & management.

Access your account anytime with a simple, user-friendly online portal designed for transparency & convenience.

Getting started with AnswerFirst is easy.

Transform your business’s phone answering process in just 4 simple steps.

STEP 1

See if AnswerFirst is Right for Your Business

Fill out the form or call us to speak with a Business Development Specialist. They’ll provide you with detailed pricing info & help you determine if we’re the right fit for your business.

STEP 2

Sign Up with AnswerFirst

Complete the sign up form. Yes, we know it’s a little long, but this is the first step in ensuring your calls are answered to your exact specifications.

STEP 3

Meet Your Dedicated White Glove Representative

Your White Glove Representative will guide you through the setup process and provide dedicated support during your first 45 days to help you maximize your AnswerFirst account.

STEP 4

Forward Your Calls to AnswerFirst

No need to change your existing business phone number; just forward your calls to us when you want us to answer.

Get our pricing sent to your inbox now.

Discover how our Pay-As-You-Go pricing works & the benefits included in your AnswerFirst account.

If you experience any issues completing the form or don’t receive an email from us after completion, please contact Business Development at 866-343-3306.

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We value your privacy & do not sell your personal information to any third party. Your data is used solely to enhance your experience with our services & provide relevant communications.

Get answers to common questions about our phone answering services.

Most calls are answered within an average of 2 rings or less, with a small percentage answered on the 3rd or 4th ring. We prioritize prompt and efficient responses to ensure your customers are never kept waiting.

Our Customer Service Professionals are equipped to escalate issues or cases to the appropriate personnel or departments within your business using the escalation criteria you’ve provided. This ensures that inquiries or problems are addressed efficiently and directed to the right resources for resolution.

The cost of our services varies based on each client’s unique needs. We offer a base monthly rate plus a per-minute rate for the services provided, with true one-second billing, meaning we don’t round up to the nearest minute so you’re not charged for unused time.

There are no additional fees for nights, weekends, or holidays.

For more information about our pricing, please get in touch with a Business Development Specialist.

Yes, our services can integrate with your existing software. We offer both express and full integration options via API. For more detailed information about our integration capabilities, please visit our Integrations page.

Ready to discuss how we can help your business?

Our Business Development Specialists are ready to answer any questions you have about our answering services, and provide you with all the information you need to get started with AnswerFirst.

How our phone answering services work.

Just forward your calls to us—our receptionists will handle them with professionalism & care!

Step by step of how a phone answering service works

Customize Your Script

Set up a call script tailored to your business needs, ensuring every call is handled just the way you want.

Forward Your Calls

Simply forward your phone calls to AnswerFirst when you want our team to answer, and we’ll take it from there.

We Answer Your Calls

Our live receptionists greet callers with your business name & customized script, providing friendly & professional assistance.

You Get Notified

Every call is logged, and we send you messages or updates in real-time, keeping you informed 24/7.

Connect With Your Business Software

Our answering service and call center software integrates seamlessly with your existing business software. With both API options and our AnswerFirst Zap, we keep your business connected, ensuring seamless data flow.

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We work with businesses in every industry.

Construction & Cleaning Services

Corporate Management

Manufacturing

State & Local Government

E-Commerce

Mining

Transportation & Storage

Educations Services

Political

Utilities

Federal Government

Professional & Scientific

Waste Services

Finance & Insurance

& Many More…

Why every business needs an answering service.

Every missed call is a lost opportunity. Customers expect quick, reliable service—if they can’t reach you, they’ll move on. See how a live answering service keeps your business responsive & customers happy.

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The average business spends 730 hours on the phone each year.

That’s over 30 full days spent answering calls—time that could be better spent growing your business. While every call is important, handling inquiries, scheduling, and troubleshooting can be a major distraction. An outsourced phone answering service ensures that your calls are managed effectively, so you can stay focused on what matters most.

85% of people whose calls go unanswered won’t call back.

Missed calls mean missed opportunities. When a potential customer reaches out and doesn’t get an answer, they’re likely to move on to a competitor. With a 24/7 answering service, every call is answered promptly, ensuring you never lose business due to an unanswered phone. Keep your customers engaged and your opportunities open.

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woman frustrated on phone

80% of callers who reach voicemail won’t leave a message.

If a customer gets sent to voicemail, chances are they won’t leave a message. People expect immediate answers, and an impersonal voicemail doesn’t provide the service they need. Our virtual answering service ensures that every caller speaks with a real person, making them more likely to stay engaged with your business. Stop losing leads to voicemail.

67% of callers will hang up if they can’t reach a human.

Customers don’t want to navigate confusing phone menus or automated systems. If they can’t connect with a real person, they’ll hang up and look elsewhere. Our live phone answering service eliminates this frustration by ensuring that every call is answered by a professional, ready to assist. Give your callers the experience they expect and keep them coming back.

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man on phone call, checking watch

60% of callers won’t wait on hold for more than 1 minute.

Long wait times drive customers away. More than half of callers will hang up if they’re left on hold too long, leading to lost business and frustration. With AnswerFirst’s professional phone answering service, your calls are answered promptly, reducing wait times and improving customer satisfaction. Keep your customers happy and your business running smoothly!

Why every business needs an answering service.

Every missed call is a lost opportunity. Customers expect quick, reliable service—if they can’t reach you, they’ll move on. See how a live answering service keeps your business responsive & customers happy.

The average business spends 730 hours on the phone each year.

That’s over 30 full days spent answering calls—time that could be better spent growing your business. While every call is important, handling inquiries, scheduling, and troubleshooting can be a major distraction. An outsourced phone answering service ensures that your calls are managed effectively, so you can stay focused on what matters most.

Female doctor with patient

85% of people whose calls go unanswered won’t call back.

Missed calls mean missed opportunities. When a potential customer reaches out and doesn’t get an answer, they’re likely to move on to a competitor. With a 24/7 answering service, every call is answered promptly, ensuring you never lose business due to an unanswered phone. Keep your customers engaged and your opportunities open.

Female doctor with patient

80% of callers who reach voicemail won’t leave a message.

If a customer gets sent to voicemail, chances are they won’t leave a message. People expect immediate answers, and an impersonal voicemail doesn’t provide the service they need. Our virtual answering service ensures that every caller speaks with a real person, making them more likely to stay engaged with your business. Stop losing leads to voicemail—let us answer for you.

Female doctor with patient

67% of callers will hang up if they can’t reach a human.

Customers don’t want to navigate confusing phone menus or automated systems. If they can’t connect with a real person, they’ll hang up and look elsewhere. Our live phone answering service eliminates this frustration by ensuring that every call is answered by a professional, ready to assist. Give your callers the experience they expect and keep them coming back.

Female doctor with patient

60% of callers won’t wait on hold for more than 1 minute.

Long wait times drive customers away. More than half of callers will hang up if they’re left on hold too long, leading to lost business and frustration. With AnswerFirst’s professional phone answering service, your calls are answered promptly, reducing wait times and improving customer satisfaction. Keep your customers happy and your business running smoothly with fast, friendly service.

Female doctor with patient

Trusted by Thousands Of Big & Small Businesses

We’re a Florida-based answering service, delivering 24/7 answering service solutions to businesses worldwide.

Our phone answering services help businesses grow!

“AnswerFirst, we cannot thank you enough! We were so overwhelmed with phone calls before you stepped up and took over for us. We appreciate your hard work and support.”

Jen Lockwood | Sol Relief, Inc.

Happy people provide exceptional service.

At AnswerFirst, every decision is made with one goal in mind: empowering our people to thrive.

This isn’t just good for our employees—it’s great for your business too because happy, empowered people provide exceptional service.

Loved by Our Employees

Our team’s happiness speaks for itself—just take a look at our glowing Glassdoor reviews from over 180 employees.

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Voted a Great Place to Work

We’ve built a workplace that empowers our team, earning recognition as a Great Place to Work for 5+ years.

Great Place to Work 2024 certification

Hundreds of 5-Star Client Reviews

Happy employees provide exceptional service but don’t just take our word for it— explore 500+ 5-star reviews from our clients!

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AnswerFirst's Google Rating
AnswerFirst's TrustPilot Rating
AnswerFirst's Clutch Rating