Medical & Physicians HIPAA Compliant Answering Services

Medical & Physicians HIPAA Compliant Answering Services 2018-02-12T10:07:58+00:00

Your Patients Are Your First Priority

Doctor Talking with PatientWe realize that responding to your patients’ calls in a prompt, professional and accurate manner is crucial to running your practice efficiently.

We provide HIPAA Compliant answering services for doctors, dentists, medical centers, doctors’ offices, dental centers and many other businesses in the medical field.

Additionally, our mobile app, miSecure Messaging, is a HIPAA compliant messaging solution that allows you to access and manage your AnswerFirst account while securely communicating with other members of your team.

Some of the medical answering services we provide include:

  • Surgeon Paging
  • Trauma Alert ETA
  • After-hours ER paging
  • ER & Non-ER Patient Calls
  • Stat Calls
  • Code-blue Emergencies
  • Doctor-to-doctor
  • Lab results
*Customized protocols for ER and routine call triage and dispatch.

Benefits of Using Our Medical Answering Services:

  • Your calls are always answered by a live operator.
  • Your patients are greeted according to your specifications.
  • Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voice-mail.
  • You only pay when we answer your patients calls. We don’t bill for minutes that you don’t use and you automatically receive discounts when your call volume increases.

Why Our Medical Answering Services Are Superior:

  • We do not outsource. Our call center is located in the U.S. and staffed with live U.S. Customer Service Professionals (CSPs) 24/7/365.
  • We always have management onsite so that any account issues are handled in an expedited manner.
  • Our CSPs are required to have a background in customer service and to complete our intensive in-house training programming.
  • We handle your calls and messages according to your specifications.

Looking for more information?

Contact us today at 1-800-645-2616 or fill out the simple form below and we’ll send you our pricing and information packet today!

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If you’d like to speak to someone now, please call us at 1-800-645-2616.

One of our Business Development Coordinators will be happy to send you information and discuss it with you.