Do you ever feel like you can’t get away from work?
With the growth of social networking, advances in smart phone innovation and overall increased mobile computing capabilities it’s becoming nearly impossible to step away from our work. Answering emails from your phone while you wait to meet with a prospective client, tweeting with customers while you ride the subway to a meeting and responding to your clients on Facebook while you’re having a drink at a bar are all becoming commonplace practices. There’s no denying that internet and smartphone technologies have positively affected the way we do business by shortening the sales cycle and allowing us to build stronger relationships with our customers, but balancing work and personal time has become more difficult with the increased demand for responsiveness.
How can you get away from work without sacrificing your clients’ customer service experiences?
Consider outsourcing your business communications management to a Customer Service Solutions Provider. A Customer Service Solutions Provider can minimize the burdens of promptly handling business communications by handling your phone calls, inbound emails and social media accounts to your specifications.
Choose a service that has a full staff of English speaking, U.S. based customer service professionals available 24/7/365. Also, make sure that the service allows you to specify exactly how you want all of your inbound communications handled and that they only bill you for the services you use when you use them. Avoid “minute packages” and “calling plans” because these types of pricing structures require that you estimate your usage and pay additional fees for overages. For a more complete list of features that you should look for when shopping for a customer service provider click here.
A professional customer service solutions provider can supply your clients with the customer care experiences that they deserve and expect while giving you the free time you need to step away from work.
Put down the phone, step away from your email, go on vacation … see the world!
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