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Employees

Finalist for the Tampa Bay Business Journal’s 2016 Best Places to Work Awards

By |2018-11-06T15:16:37+00:00April 14th, 2016|Employees, News|

AnswerFirst Communications was named a finalist for the Tampa Bay Business Journal’s 2016 Best Places to Work Awards. Employees of nominated businesses were asked to complete an online survey that measured employee engagement, loyalty and retention along with engagement categories that focused on items including team effectiveness, compensation and benefits. Want to work with us? [...]

The AnswerFirst Buddy Program – Keeping Remote Employees Connected

By |2018-08-10T11:21:45+00:00February 20th, 2016|Answering Services, Employees, ServiceFirst: Customer Service Blog|

According to Global Workplace Analytics, 63 million Americans will work remotely by 2016 --more than a third of the total work force. While there are many benefits of hiring remote employees, there are also challenges.  Remote employees don’t have the opportunity to pop into a coworker's office to ask a quick question, or to discuss upcoming [...]

Customer Service Spotlight: Meet Claudia

By |2017-04-01T13:52:27+00:00November 11th, 2015|Answering Services, Employees, ServiceFirst: Customer Service Blog|

In a global economy, investment and marketing opportunities continue to expand, providing competitive product and services to meet business needs around the world.  Add the ever-changing whirlwind of modern technology to the mix, and an undeniable momentum continues to reshape the landscape of how we see our world.  Some businesses find global outsourcing as a [...]

AnswerFirst Hires New Information Technology Manager

By |2016-11-03T13:38:31+00:00August 11th, 2014|Employees, News|

AnswerFirst Communications hires Russell Scherker as Information Technology Manager. AnswerFirst Communications, a U.S. based contact center specializing in answering & messaging services, contact center solutions and virtual receptionist services announced last week that they have hired Mr. Russell Scherker as Information Technology Manager. In his new position as IT Manager, Mr. Scherker will be managing [...]

Teri Erickson – Business Development Coordinator

By |2016-12-02T21:58:35+00:00January 17th, 2014|Employees|

I want to live in a healthy world, filled with happy people, enjoying exceptional customer care.  Developing business for AnswerFirst allows me to live that vision. Explaining and educating business owners on the importance of providing their clients with answers, 24/7, without manipulation or gimmicks, is my passion.  Cultivating partners for AnswerFirst, not clients, means [...]

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