We believe that one of the best ways to learn about a company is to hear from the people that work there about what they experience on a day-to-day basis. So, at AnswerFirst we encourage our agents to share stories about their experiences at work. The resulting collection of thoughts and feedback are posted here for our clients and potential clients.
I had a caller on account **17; he wanted to know more about this client's company. I could tell that he sensed that I wasn't going to be able to tell him much about the client's business and he was probably going to cut the call short. However, I was able to explain my role in taking [...]