Los Angeles Answering Service

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24/7 Answering Services for Los Angeles, CA

The Best Live Answering Service for Los Angeles Businesses of All Sizes & Industries

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Los Angeles, the City of Angels, is a dynamic hub for entertainment, innovation, and commerce. As one of the most competitive markets in the world, businesses in LA face unique challenges in meeting high customer expectations. With AnswerFirst’s 24/7 answering services, Los Angeles businesses can ensure they’re always available to their clients. Our live, professional Customer Service Professionals provide personalized, efficient, and human-centered support, helping businesses stand out in a fast-paced environment. Since 1998, we’ve partnered with LA companies to deliver exceptional service, build loyalty, and maintain customer trust.

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Live Phone Answering Service

Stop Missing Important Phone Calls for Your Business

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Customer Service & Returns

Outsource Your Customer Service to Our Team of Professionals

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Dispatching Service

Relay Critical Information for Prompt Resolution

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Employee Callout & Help Line

A Dedicated Number With 24/7 Support for Your Employees

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Help Desk Support

Optimize Your Support Process with Our Professionals

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Inbound Call Center

U.S-Based Customer Service Professionals for Your Calls

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Order Entry & Support

Improve Order Efficiency & Reduce Errors or Mishaps

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Scheduling & Reservations

Leave Appointment Setting to Us & Focus on What Really Matters

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Systems/Equipment Monitoring

24/7 Oversight to Catch Important Alerts That Need Quick Action

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Virtual Receptionist

Support Your Customers from Anywhere, Anytime

We’re a Top-Rated Answering Service with Hundreds of 5-Star Reviews

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California Local Answering Services

Supporting Businesses Across All of California

From Hollywood to Santa Monica & beyond, our 24/7 answering services are tailored to meet the needs of businesses throughout the greater Los Angeles area. Whether you’re in Downtown LA, Beverly Hills, or Long Beach, we provide professional and seamless communication solutions across the entire state:

From Hollywood to Santa Monica & beyond, our 24/7 answering services are tailored to meet the needs of businesses throughout the greater Los Angeles area. Whether you’re in Downtown LA, Beverly Hills, or Long Beach, we provide professional and seamless communication solutions across the entire state:

Discover Why People Love AnswerFirst

Different isn’t always better, but it is with us.

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Human-Powered, Tech-Enhanced

Combining the personal touch of skilled Customer Service Professionals with advanced technology for high-quality, responsive service.

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Simple & Transparent Pricing

No contracts or hidden fees. Rates that adjust automatically to ensure the best pricing based on usage and true one-second billing (no rounding up).

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100% U.S.-Based Customer Support

All of our Customer Service Professionals are located in the U.S, ensuring high-quality interactions and reliable support without language barriers.

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Unprecedented Account Control

Our Client Web Access (CWA) portal provides you with enhanced control and management over your account, ensuring full transparency and ease.

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Over 25 Years of Support Expertise

We’ve been providing 24/7 answering and inbound contact center services since 1998, making us top experts in the customer service industry.

Different Industries Have Different Requirements

Specialized Services for L.A’s Biggest Industries

AnswerFirst provides tailored solutions for Los Angeles businesses in industries ranging from entertainment and tech to real estate and healthcare. We understand the unique needs of each sector and deliver customized answering services to help you grow, improve communication, and foster client relationships.

IT Companies & Tech Support Providers

Los Angeles IT Answering Services

Los Angeles is a hub for innovation, housing some of the world’s most advanced tech companies and startups. In an industry that never sleeps, reliable communication is key. Our IT Answering Services ensure your clients can reach a live representative 24/7 for troubleshooting, support requests, and inquiries. By managing your call volume with professionalism, we help your business maintain its edge in LA’s fast-moving tech environment, giving you more time to focus on developing groundbreaking solutions.

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Legal professionals
Legal professionals

Lawyers, Law Firms & Other Legal Practices

Los Angeles Legal Answering Services

In the bustling legal world of Los Angeles, ensuring seamless communication is vital to delivering the high-quality service clients expect. Our Legal Answering Services provide 24/7 coverage for client consultations, urgent inquiries, and appointment scheduling. Whether you’re a solo attorney or part of a prominent LA firm, our team offers the professionalism and confidentiality required to support your practice. Let us help you build trust, manage your workload, and ensure your clients always feel prioritized.

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Doctors, Dentists, Hospitals & Other Healthcare Professionals

Los Angeles Medical Answering Services

Healthcare providers in Los Angeles serve one of the country’s largest and most diverse populations. Our HIPAA-compliant Medical Answering Services are designed to support your practice by handling after-hours calls, appointment scheduling, and urgent inquiries with care and sensitivity. By ensuring your patients always have access to a live, compassionate representative, we help you deliver outstanding care while focusing on your day-to-day medical responsibilities in this fast-paced city.

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Real estate industry professionals concept

Agents, Land Investors, Property Managers & Traditional Brokers

Los Angeles Real Estate Answering Services

The real estate market in Los Angeles is as competitive as it is dynamic, making prompt and professional communication a must. Our Real Estate Answering Services are here to help you manage showings, address buyer and seller inquiries, and capture leads 24/7. Whether you’re working with luxury properties in Beverly Hills or family homes in the Valley, we ensure you never miss an opportunity to connect with clients and close deals in the thriving LA market.

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HVAC Technicians, Plumbers, Electricians & Other Commercial/Residential Service Providers

HVAC Technicians, Plumbers, Electricians & Other Service Providers

Los Angeles Service Provider Answering Services

From construction companies to HVAC specialists, Los Angeles is filled with service providers who rely on efficient communication to meet client needs. Our Service Provider Answering Services ensure that your customers can always reach a live representative, whether they need to book an appointment, request a quote, or address an urgent situation. With 24/7 coverage, we help you manage call volume, reduce missed opportunities, and build strong client relationships in LA’s demanding market.

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Small Business Owners & Entrepreneurs

Los Angeles Small Business Answering Services

Small businesses are the backbone of Los Angeles’ vibrant economy, and providing excellent customer service can set you apart in a competitive landscape. Our Small Business Answering Services offer affordable, reliable support for handling customer inquiries, scheduling, and more. Whether you run a trendy café in Downtown LA or a boutique shop in Santa Monica, we ensure your customers always feel heard and valued. Focus on growing your business while we manage your communication needs.

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Ready to Discuss How AnswerFirst Can Help Your Business?

Our Business Development Specialists are ready to answer any questions you have about our answering services and provide you with all the information you need to get started with AnswerFirst.

Call Now: 1-800-645-2616Call Now: 1-800-645-2616
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Ready to Discuss How AnswerFirst Can Help Your Business?

Our Business Development Specialists are ready to answer any questions you have about our answering services and provide you with all the information you need to get started with AnswerFirst.

Call Now: 1-800-645-2616Call Now: 1-800-645-2616
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Frequently Asked Questions

Get Answers to Common Questions About Our L.A Answering Services

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Most calls are answered within an average of 2 rings or less, with a small percentage answered on the 3rd or 4th ring. We prioritize prompt and efficient responses to ensure your customers are never kept waiting.

Yes, every call and inquiry, whether through phone, email, or other communication channels, will be answered by a real Customer Service Professional.

Our team is made up of highly trained individuals based in the United States, dedicated to providing personalized and efficient service for every interaction. You can trust that your customers will always speak with a real person, ensuring a human touch in all communications.

Most accounts are active and capable of messaging within one business day. Full customization is typically completed within one to two business days from receiving your instructions and contact lists.

Yes, our services can integrate with your existing software. We offer both express and full integration options via API. For more detailed information about our integration capabilities, please visit our Integrations page.

We keep our pricing simple to eliminate the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please contact a Business Development Specialist for more information about our pricing.

The following services are included with your AnswerFirst account, with no additional charge:

    • Client Web Access (CWA)
    • Custom Announcements
    • Multiple Delivery Methods
    • Call Recordings
    • Message archiving
    • Account reports
    • 24/7/365 Answering (Includes Holiday, Weekends & Nights)

There are no additional fees for nights, weekends, or holidays.

For more information about our pricing, please get in touch with a Business Development Specialist.

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Get A Quote for Your Business

Please fill out the form below with all required fields. After submission, a Business Development Specialist will reach out via email. If you experience any issues completing the form, please contact our team at 866-341-9422.

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