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April Gillmore

About April Gillmore

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So far April Gillmore has created 4 blog entries.

AnswerFirst Provides Crucial Telephone Support During Hurricane Dorian Relief Effort

By |2020-03-31T17:38:42-04:00February 27th, 2020|AnswerFirst In The Community|

  On September 1st, 2019 Hurricane Dorian made landfall in Elbow Cay, Bahamas. For the next two days the storm hovered over several small islands in the Bahamas costing thousands of people their lives and leaving a trail of unprecedented damage in its path. Sol Relief, an aviation-based disaster relief nonprofit operating out of St. [...]

How to Provide Top-Notch Customer Service During the Busy Holiday Season

By |2017-05-24T00:32:59-04:00November 13th, 2013|ServiceFirst: Customer Service Blog|

Today’s customers expect nothing but the highest level of service, and during the holidays they are looking for even more enthusiasm and friendliness to spread the holiday cheer. During the busy holiday shopping season it is even more important for businesses and customer service agents to maximize satisfaction for overwhelmed consumers.  We’ve used our first-hand [...]

The Survival Guide for Handling Customer Complaints

By |2019-05-18T10:32:40-04:00September 20th, 2013|ServiceFirst: Customer Service Blog|

Anyone who has ever worked in a customer service job knows that feeling; the feeling when everything goes from smooth sailing to a full-blown customer service crisis in a matter of seconds. Not only do many people struggle with how to respond to customer complaints, but it also leaves some of us struggling to recover [...]

AnswerFirst Marketing Coordinator Participates in Oklahoma Relief Effort

By |2016-12-02T20:10:58-05:00June 4th, 2013|AnswerFirst In The Community, News|

AnswerFirst’s Marketing Coordinator participated in organizing and implementing a relief effort that transported two trailers full of donations from the Tampa Bay area to tornado survivors in Oklahoma during Memorial Day weekend. AnswerFirst Communications announced this week that its Marketing Coordinator organized and participated in a grassroots relief effort, Donate Moore, that’s mission was to [...]