AnswerFirst Communications, an international telephone answering service, messaging service and customer service solutions provider has launched a new website focused on marketing their live telephone answering services to potential clients in the Columbus Metro area.

Columbus Answering ServiceAnswerFirst Communications, an international live telephone answering service and customer service solutions provider specializing in answering services, messaging services, virtual receptionist and call center solutions announced this week that they’ve launched a new website to market their virtual receptionist solutions and answering services to businesses in the Columbus Metro market.

According to their website, AnswerFirst is based in Tampa, FL and began providing basic answering services in 1985.  AnswerFirst now employs almost 100 people across the United States and provides complete contact center and customer service solutions to more than 1700 companies around the globe.  Their corporate website provides location-specific content for several major U.S. cities along with general information about the services that they provide globally.

AnswerFirst’s Marketing Coordinator, April Gillmore, said,

We did some market research at the end of 2012 and one of the things that we learned is that our main corporate website gets hundreds of hits from the Columbus Metro region.  There was enough website traffic from this segment of our market that we decided to create content and a website that is specific to Columbus Answering Services.  We still provide location specific information about Columbus on our main site, but it is much less detailed than what we’ve made available on this region specific site.  Location specific content includes topics like information about disaster preparedness specific to a particular region and what downtime issues are likely to affect businesses that operate in these particular areas coupled with information about the solutions we offer to assist business owners in these areas.”

AnswerFirst CEO, Matt Herron, stated, “A large part of our overall marketing strategy for 2013 is to provide very specific information about our services and what we actually do for our partners on a daily basis instead of providing a broad generic description of who we are and the services we provide. Launching the Columbus Answering Service website is one of many milestones in our plan to differentiate our services and target very specific markets and partnerships.”

For more information about AnswerFirst’s answering service and call center solutions please visit their website or call.