24/7 Real Estate Answering Services

For Real Estate agents, Land Investors, Property Managers & Traditional Brokers

Call Us: 1-800-645-2616Call Us: 1-800-645-2616
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Make Every Call Count

Missed Calls Are Missed Business Opportunities

We provide 24/7 real estate answering services, ensuring you never miss a potential buyer or renter’s inquiry.

Our Customer Service Professionals are trained to offer information about your listings, triage and escalate urgent calls, and manage high call volumes during peak times. With our services, every customer interaction becomes an opportunity to close a deal.

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24/7 Availability

Ensuring no opportunity is missed, even outside of regular business hours, with round-the-clock availability.

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Call Handling & Escalation

Specialized support for handling tenant calls and providing on-call escalation services to address urgent issues promptly.

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Rapid Response Services

Timely communication critical in real estate transactions to enhance client satisfaction and close deals faster.

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Lead Capture & Qualification

Identifying and prioritizing leads based on the likelihood of conversion and urgency, increasing the chances of closing deals.

Your Challenges, Our Solutions

Discover Our Solutions to Your Biggest Challenges

  • Missing calls from potential buyers or renters
  • Managing seasonal fluctuations in property demand
  • Handling client inquiries outside of office hours
  • Managing high volumes of calls during peak times
  • Maintaining consistent communication with clients and prospects
Missing calls from potential buyers or renters can result in lost opportunities and decreased sales.

Our 24/7 Real Estate Answering Services ensure that no call from a potential buyer or renter goes unanswered. Our Customer Service Professionals are trained to provide detailed information about your listings and schedule viewings.
Seasonal demand fluctuations can strain your resources and impact service quality.

We offer flexible support that adapts to seasonal demand. During busy periods, we scale up our services to handle increased call volumes, and during slower times, we adjust our support to match the lower demand.
After-hours inquiries can lead to missed opportunities and frustrated clients.

AnswerFirst offers after-hours Real Estate Answering Services, ensuring that inquiries about your properties are handled promptly, even outside of office hours. This continuous availability helps you capture more leads and provides exceptional service.
High call volumes during peak times can overwhelm your team and impact customer service.

Our Inbound Call Center can efficiently manage high call volumes, ensuring that every inquiry is addressed promptly. We use advanced call routing and prioritization techniques to minimize wait times and improve customer satisfaction.
Consistent communication is crucial for building strong client relationships and closing deals.

Our Virtual Receptionist service ensures consistent communication with your clients and prospects. We provide message taking and live transfers, ensuring every interaction is professional and timely.

Missing calls from potential buyers or renters can result in lost opportunities and decreased sales.

Our 24/7 Real Estate Answering Services ensure that no call from a potential buyer or renter goes unanswered. Our Customer Service Professionals are trained to provide detailed information about your listings and schedule viewings.

Seasonal demand fluctuations can strain your resources and impact service quality.

We offer flexible support that adapts to seasonal demand. During busy periods, we scale up our services to handle increased call volumes, and during slower times, we adjust our support to match the lower demand.

After-hours inquiries can lead to missed opportunities and frustrated clients.

AnswerFirst offers after-hours Real Estate Answering Services, ensuring that inquiries about your properties are handled promptly, even outside of office hours. This continuous availability helps you capture more leads and provides exceptional service.

High call volumes during peak times can overwhelm your team and impact customer service.

Our Inbound Call Center can efficiently manage high call volumes, ensuring that every inquiry is addressed promptly. We use advanced call routing and prioritization techniques to minimize wait times and improve customer satisfaction.

Consistent communication is crucial for building strong client relationships and closing deals.

Our Virtual Receptionist service ensures consistent communication with your clients and prospects. We provide message taking and live transfers, ensuring every interaction is professional and timely.

Ready to Discuss How We Can Help Your Business?

Our Business Development Specialists are ready to answer any questions you have about our answering services and provide you with all the information you need to get started with AnswerFirst.

Frequently Asked Questions

Get Answers to Common Questions About Our Real Estate Answering Services

We have over 20 years of experience providing answering services to Real Estate businesses, including Real Estate agents, Property Managers, Land Investors and Traditional Brokers. AnswerFirst is well-versed in these industry’s unique needs and requirements.

You can visit our Reviews & Testimonials page to learn about our clients’ experiences working with us. Additionally, our Case Studies page highlights how we have successfully supported businesses in the Service Provider sector.

Absolutely! We understand that each real estate firm has unique needs, challenges, and requirements.  Our services can be fully customized to meet the specific demands of your business, both during and after hours, ensuring seamless communication and exceptional client support.

Most calls are answered within an average of 2 rings or less, with a small percentage answered on the 3rd or 4th ring. We prioritize prompt and efficient responses to ensure your customers are never kept waiting.

Yes, our services can integrate with your existing real estate software, including CRM systems. We offer both express and full integration options via API.

For more detailed information about our integration capabilities, please visit our Integrations page.

We keep our pricing simple to eliminate the burden of comparing and choosing the best plan for you. With AnswerFirst, you pay an affordable monthly base rate plus a per-minute rate for the services you actually use. We offer true one-second billing, meaning we don’t round up to the nearest minute, and we don’t lock you into any contracts or commitments.

Please visit our Pricing page for more details.

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Proven Results, Happy Clients

Learn Why Real Estate Professionals Love AnswerFirst

The follow up was amazing. The rep that did my onboarding took the time to learn a little bit about my business, and set up the greeting exactly how I wanted it. Now when someone calls my office there is someone professional answering the phone!

Shannon Ellis and Associate

My onboarding specialist was attentive and knowledgeable of the needs of my business and industry. She helped us up for success, and even helped make a few changes after the service was set up to make sure it was the perfect fit for us.

Fourth Man Land Solutions

We loved the answering service right away, after receiving our first bill we knew we had an issue though. We called AnswerFirst and your team helped us find a solution to our problem and save us money! It is now running flawlessly. We could not be happier.

Towering Pine Properties

We are provided excellent customer service. All responses were prompt and professional. Very much recommended for services.

Century21 Phoenix

Live Answering Services for Bay Street Realty Case Study by AnswerFirst
A guide to shopping for an answering service for real estate businesses by AnswerFirst
All Reviews & Testimonials
All Case Studies & White PapersAll Case Studies & White Papers

Hear the Difference

Real People,
Real Interactions,
Real Results

Our Customer Service Professionals (CSPs) are highly trained experts, dedicated to delivering exceptional service to your customers at every interaction.

Listen to these sample recordings to hear how our commitment to real, human connections ensures your customers receive the best care, each and every time.

Hear the Difference

Real People, Real Interactions, Real Results

Our Customer Service Professionals (CSPs) are highly trained experts, dedicated to delivering exceptional service to your customers at every interaction. Listen to these sample recordings to hear how our commitment to real, human connections ensures your customers receive the best care, each and every time.

Human-Powered, Tech Enhanced

Where People & Technology Converge

AnswerFirst Client Web Access

Client Web Access (CWA) Portal

The CWA Portal allows for secure and convenient management of your answering service needs and preferences. Whether you need to adjust on-call schedules, monitor service performance, or integrate with your business systems, our portal ensures you have the tools and information you need at your fingertips.

View, respond to, and organize messages taken by AnswerFirst agents. Easily prioritize and track important communications to ensure timely responses and maintain seamless customer interactions.

Take charge of your account by updating critical information such as contact details, on-call schedules, and service preferences. Tailor the settings to align with your operational needs and ensure uninterrupted service.

Gain insights into your service usage with detailed call logs, comprehensive reports, and performance metrics. Use this data to assess service effectiveness and make informed decisions to enhance customer satisfaction.

Configure and maintain API integrations with your existing business software directly through the portal. This ensures smooth data transfer and synchronization across platforms, streamlining your workflow and improving efficiency.

Review and manage your billing statements, invoices, and payment history all in one place. Stay informed about your account balance and ensure timely payments without the hassle

Access a wealth of resources, including FAQs and support documentation, to quickly find answers to your questions. If you need further assistance, our support team is just a click away, ready to help you resolve any issues.

Connect With Your Business Software

Our answering service and call center software integrates seamlessly with your existing business software. With both API options and our AnswerFirst Zap, we keep your business connected, ensuring seamless data flow.

See All Integrations
  • Realeflow logo
    Realeflow
  • InvestmentDominator logo
    Investment Dominator
  • Sierra Interactive logo
    Sierra Interactive
  • ReSimpli logo
    ReSimpli
  • InvestorFuse logo
    InvestorFuse
  • FollowUpBoss logo
    FollowUpBoss
  • Realeflow logo
    Realeflow
  • InvestmentDominator logo
    Investment Dominator
  • Sierra Interactive logo
    Sierra Interactive
  • ReSimpli logo
    ReSimpli
  • InvestorFuse logo
    InvestorFuse
  • FollowUpBoss logo
    FollowUpBoss

Get Our Pricing & Info Packet

Learn About Our Unique Pricing Model & How You Can Achieve Better Service for Lower Costs

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