Outstanding Customer Service Is Standard
AnswerFirst offers one rate plan to fit any size or type of business. It's simple, pay as you go only for what you use. No more unused calls or minutes that don't roll over.
Plus, our rate stays the same 24/7/365. We never raise the rate on nights, weekends or holidays.
AnswerFirst offers first-class customer care to all of their customers. Our wealth of experience, talent and technology helps cater to your exclusive needs to produce the exact results your company requires – which means you build lasting, productive and profitable relationships with your clients and customers. Pay only when we answer your calls so you can be confident your phones will be answered quickly and professionally.
Use our live answering service, virtual receptionist and call center solutions to maximize your business opportunities and prepare for the unexpected. Answering your calls in your company name 24 hours a day, 7 days a week with live, dedicated, professional, career driven U.S. agents, ensures you never miss a call. We enable you to be available to your customers and clients at all times.
We answer for companies and organizations of any size looking to focus on their core business model, leaving the logistics of professionally and promptly handling business communications to us.
Whether you need appointment scheduling, answering services, contact center providers, catalog order taking, customer care, message taking, order taking service, telephone answering service, or voice mail service, we can customize our services to meet all of your business communication and customer service needs. We are the best in the answering service industry and we value each and every one of our partners.
AnswerFirst - Connecting People With Answers
What Our Agents Are Saying
Last week I was dispatching for a senior living complex. When I contacted the person on-call and advised them that there was a tenant locked out of the building, they asked for a phone number for the caller. Unfortunately, the caller locked his phone inside and was calling from outside of the building on the entry phone. I advised my coworker to let me know if he called back again, to keep him on the line and transfer the caller back to me. When I went to finally connect the caller with the on-call person at 1:15 a.m., the on-call person thanked me because the tenant who was locked out was in his early stages of dementia and his family was actually in the process of making arrangements for new, more secure housing.
I was glad I could help make sure someone’s father was safe for the night.- Tammi N., AnswerFirst Customer Service Professional
What Our Partners Are Saying
"So far everything has been going really good ... I have not had any complaints or anything; Good Job! Thank you so much for doing such a good job! Thanks to you and your staff!!"
- Randy, The Decal Shoppe
"I love the message format and the wording of the script! You've done an amazing job setting up our account. Thank you for all of your hard work. Things are working out just fine and we're quite happy."
- Michelle, Finicky Window Cleaning
"I just received a message from your call center. When I returned the call, the woman made a point to tell me how professional and efficient your agent was. Please thank the operator who handled this call for me. Great service is very appreciated."
- Theresa, AAR Counseling
"We are very pleased with your service. The calls I personally have received have been both welcoming and professional, exactly what I was hoping for, for our clients. And those taken by our volunteer advocates have appeared to be the same."
- QJ, Safe Haven